Customer Service Engineer

ThyssenKrupp Presta AG; Milano; Ibrido; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A global technology company in Milan is seeking a professional with an engineering degree and over 3 years of experience in customer service for a hybrid role. Responsibilities include analyzing customer requests, processing operational data, and preparing technical reports. The ideal candidate will have strong communication skills and proficiency in MS Office. Competitive benefits including flexible working hours and participation in the green hydrogen market are offered.

Servizi

Participation in the growing market of sustainable green hydrogen

Flat hierarchies and short decision-making routes

International work environment

Flexible working hours

Agreements with special rates for local transportation

Canteen inside the company

Free parking spaces for employees

Competenze

• 3+ years of proven work experience in a customer service office of similar companies.
• Availability to travel abroad (approximately 6-8 weeks per year, non-continuously).

Mansioni

• Analysis of customer requests and feedback.
• Collection and processing of operational data relating to the units / plants in operation.
• Preparation of reports and technical / operational notes for the client.

Conoscenze

In-depth knowledge of technology and plant engineering

Good communication and interpersonal skills

Proficiency in computer systems: MS Office

Formazione

Engineering university degree (Chemical or Mechanical)

Descrizione del lavoro

Milan, Lombardy, Italy — thyssenkrupp nucera AG Co KGaA Job details

Type of contract : Full-time, Permanent

Experience level : Professionals

Remote work : Hybrid

Job field : Status :

Status : Ongoing recruitment, entry date flexible

Apply now and advance your career with a job that challenges you and offers many extras.

Your main responsibilities will include :

• Analysis of customer requests and feedback;
• Analysis of project and plant documentation;
• Collection and processing of operational data relating to the units / plants in operation;
• Preparation of reports / presentations and technical / operational notes for the client and for internal use, including follow-up.

Your profile

About you :

• The role requires in-depth knowledge of technology and plant engineering;
• Good communication and interpersonal skills;
• Engineering university degree (Chemical or Mechanical);
• 3+ years of proven work experience in the customer service office of similar companies;
• Availability to travel abroad (generally outside the EU) for approximately 6-8 weeks per year, non-continuously;
• Proficiency in computer systems: MS Office package.

At thyssenkrupp nucera Italy we offer :

• Participation in the growing market of sustainable green hydrogen, using renewable energy for electrochemical processes;
• Flat hierarchies and short decision-making routes;
• International work environment in interdisciplinary and multinational teams;
• Good development opportunities either in a specialist or in a management function;
• Flexible working hours (flexible working hours at the office and smart working) and welfare plan;
• Agreements with special rates for local transportation means and fitness studio membership;
• Availability of a canteen inside the company and free parking spaces for employees;
• Availability of public transportation infrastructure: Metrò green line M2, stop Crescenzago, as well as the speedway tangenziale est, exit Cascina Gobba.

Contact

thyssenkrupp nucera Italy, located in Milan

J-18808-Ljbffr