Customer Service Engineer

thyssenkrupp; Milano; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading engineering firm in Milan is seeking a Customer Service Engineer to analyze customer requests and operational data, prepare reports, and ensure client satisfaction. The ideal candidate will have a degree in engineering, 3+ years of experience in a similar role, and strong communication skills. This position offers flexible working hours and opportunities for development in a dynamic international environment.

Servizi

Flexible working hours

Participation in sustainable market

Company canteen

Special rates for local transportation

Fitness studio memberships

Competenze

• 3+ years of proven work experience in the customer service department of similar companies.
• Availability to travel abroad for approximately 6-8 weeks per year, non-continuously.

Mansioni

• Analysis of customer requests and feedback.
• Collection and processing of operational data relating to the units / plants in operation.
• Preparation of reports / presentations and technical / operational notes for the client.

Conoscenze

In-depth knowledge of technology and plant engineering

Good communication and interpersonal skills

Excellent English skills

Goal-driven mindset

Proficiency in MS Office suite

Formazione

Engineering university degree (Chemical or Mechanical)

Descrizione del lavoro

Join to apply for the Customer Service Engineer role at thyssenkrupp.

Your responsibilities

• Analysis of customer requests and feedback
• Analysis of project and plant documentation
• Collection and processing of operational data relating to the units / plants in operation
• Preparation of reports / presentations and technical / operational notes for the client and internal use, including follow-up

Your profile

• In-depth knowledge of technology and plant engineering
• Good communication and interpersonal skills
• Engineering university degree (Chemical or Mechanical)
• 3+ years of proven work experience in the customer service department of similar companies
• Availability to travel abroad (generally outside the EU) for approximately 6-8 weeks per year, non-continuously
• Excellent English skills
• Goal-driven mindset
• Proficiency in MS Office suite

Your benefits

• Participation in the growing market of sustainable green hydrogen using renewable energy for electrochemical processes
• Flat hierarchies and short decision-making routes
• International work environment with interdisciplinary and multinational teams
• Good development opportunities in specialist or management roles
• Flexible working hours and smart working options, along with a welfare plan
• Special rates for local transportation and fitness studio memberships
• Company canteen and free parking for employees
• Accessible public transportation options: Metrò green line M2, stop Crescenzago, and proximity to the Cascina Gobba exit of the tangenziale est

About the company

thyssenkrupp nucera Italy, based in Milan, specializes in designing and supplying electrochemical plants for green hydrogen, chlorine, and caustic soda production. With over 20 years of experience, the company offers new-build and service solutions worldwide.

Contact

HR Department, thyssenkrupp nucera Italy, Milan

Email: [Insert email here]

Additional information

Seniority level: Mid-Senior level

Employment type: Full-time

Industry: Utilities

Note: This job posting is active and accepting applications.