Customer Service Assistant

Fresh Del Monte; Turbigo; In loco; EUR 25.000 - 35.000; Part-time

Descrizione del lavoro

A global leader in fresh produce is seeking a Customer Service Assistant based in Assago. The role involves entering sales orders, coordinating deliveries, and ensuring effective communication with clients and departments. Candidates should have at least one year of experience in customer service, proficiency in Excel, and fluent Italian and English. This is a temporary contract for 6 months.

Competenze

• Minimum 1-year overall experience in customer service or sales.
• Proficiency in Excel required.
• Excellent communication skills and proficiency in computers.

Mansioni

• Enter sales orders for Del Monte Produce.
• Check invoices and communicate with invoicing department.
• Coordinate deliveries with customers before dispatch.

Conoscenze

Customer service experience

Proficiency in Excel

Fluent in Italian

Fluent in English

Strong communication skills

Descrizione del lavoro

Fresh Del Monte is one of the world's leading vertically integrated producers, marketers, and distributors of high-quality fresh and fresh-cut fruit and vegetables, as well as a leading producer and distributor of prepared food across the globe.

The Group is established in more than 100 countries and has nearly 40,000 employees worldwide.

We are looking for a Customer Service Assistant based in Assago (MI) on a temporary contract (6 months).

The successful candidate will be responsible for the following tasks:

• Enter sales orders in the system for Del Monte Produce sold to Clients attached to Del Monte Italy.
• Check corresponding sales invoices and communicate with invoicing department in Monaco.
• Stock / warehouses reconciliation.
• Check cargo documents received from origin in coordination with Logistic department.
• Coordinate deliveries with customers before dispatch.
• Intrastat reporting and any other reporting needed concerning commercial operations that would be needed in the Regional Office in Monaco.
• Coordinate with the IT team in Monaco for necessary automation related to product flows (e.g., EDI implementation).

Skills required:

• Minimum 1-year overall experience in customer service / sales department.
• Proficiency in Excel.
• Fluent in written and spoken Italian and English.
• Organizational maturity and effectiveness.
• Empowerment and ability to deal with change.
• Professional competence within the company and with external contacts.
• Results-oriented with a positive approach.
• Excellent communication skills / proficiency in computers.