Customer Service Assistant

Fresh Del Monte; Bergamo; In loco; EUR 25.000 - 32.000; Part-time

Descrizione del lavoro

A leading food distributor is looking for a Customer Service Assistant in Assago, Italy. This temporary role involves entering sales orders, checking invoices, and coordinating deliveries. The ideal candidate will have at least one year of experience in customer service, proficiency in Excel, and be fluent in Italian and English. Excellent communication skills and the ability to adapt to change are essential for success in this role.

Competenze

• Minimum 1-year experience in customer service or sales.
• Proficiency in Excel and fluency in Italian and English are essential.

Mansioni

• Enter sales orders for Del Monte Produce.
• Check sales invoices and communicate with the invoicing department.
• Reconcile stock and warehouses.
• Coordinate deliveries with customers.
• Handle Intrastat reporting and commercial operations.

Conoscenze

Customer service experience

Proficiency in Excel

Fluency in Italian and English

Organizational skills

Communication skills

Descrizione del lavoro

Fresh Del Monte is one of the world's leading vertically integrated producers, marketers, and distributors of high-quality fresh and fresh-cut fruit and vegetables, as well as a leading producer and distributor of prepared food across the globe.

The Group is established in more than 100 countries and has nearly 40,000 employees worldwide.

We are looking for a Customer Service Assistant based in Assago (MI) on a temporary contract (6 months).

The successful candidate will be responsible for the following tasks:

1. Enter sales orders in the system for Del Monte Produce sold to Clients attached to Del Monte Italy.
2. Check corresponding sales invoices and communicate with invoicing department in Monaco.
3. Stock / warehouses reconciliation.
4. Check cargo documents received from origin in coordination with Logistic department.
5. Coordinate deliveries with customers before dispatch.
6. Intrastat reporting and any other reporting needed concerning commercial operations that would be needed in the Regional Office in Monaco.
7. Coordinate with the IT team in Monaco, the necessary automation that the current business generates with the products flows (for example EDI implementation).

Skills required:

• Minimum 1-year overall experience in customer service / sales department.
• Proficiency in Excel.
• Fluent in written and spoken Italian and English.
• Organizational maturity and effectiveness.
• Empowerment and ability to deal with change.
• Able to demonstrate professional competence, both within the company and with external contacts.
• Results oriented with a positive approach.
• Excellent communication skills / Proficiency in computers.