Customer Service Agent

Bighornlaw; Plasencia; In loco; USD 50.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading company is seeking a detail-oriented Customer Service Representative to assist with various administrative tasks, handle customer inquiries, and resolve service-related issues. This role offers an opportunity for professional growth within a supportive team environment, emphasizing customer care and service excellence.

Servizi

Medical, Dental, and Vision insurance

Paid vacation and sick time

Discounts on travel, entertainment, wellness, and gym memberships

Supportive and team-focused environment

Opportunities for growth and skill development

Competenze

• Customer service experience required.
• Detail oriented and must work at a fast pace.
• Previous work in a customer-facing position.

Mansioni

• Handle customer inquiries and assist with scheduling.
• Resolve customer complaints in a friendly and timely manner.
• Provide thorough follow-ups to customer interactions.

Conoscenze

Communication

Problem Solving

Active Listening

Formazione

High school diploma, G.E.D. or equivalent

Descrizione del lavoro

Posted 6 days ago

Description

We’re looking for a friendly and detail-oriented Customer Service Representative with strong administrative skills to join our team. If you enjoy helping people and thrive in a fast-paced environment, this could be the right fit for you.

In this role, you’ll handle customer inquiries, assist with scheduling and coordination, manage administrative tasks, and help resolve service-related issues—always with a focus on delivering a great customer experience.

The ideal candidate brings a background in customer support, strong communication and problem-solving abilities, and a positive, team-first attitude.

If you’re looking for an opportunity with growth potential and a collaborative work culture, we’d love to hear from you.

What We Offer:

• Medical, Dental, and Vision insurance
• Paid vacation and sick time
• Discounts on travel, entertainment, wellness, and gym memberships
• Supportive and team-focused environment
• Opportunities for growth and skill development

Apply today and take the next step in your career with Vert Environmental.

Responsibilities

• Calling clients and technicians
• Scheduling field jobs with technicians, clients, and homeowners
• Provide excellent customer service and maintain client relations
• Preparing and gaining work authorizations
• Assist in acquiring billing information for clients and insurance companies
• Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
• Ensure customer account information is up-to-date
• Identify common customer issues and bring them to the attention of the team
• Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
• Regularly meet with sales lead to receive the newest service and product knowledge

Qualifications

• Customer service experience required
• Dispatching or scheduling experience a plus
• Detail oriented
• Must be able to work at a fast pace
• Must live within daily driving distance of the office
• In office position
• Working right in the USA
• Previous work in a customer-facing position
• Excellent active listening, interpersonal, and communication skills
• High school diploma, G.E.D. or equivalent

Compensation

$50,000 - $55,000 at plan

About Vert Environmental @ Fullerton

VERT Environmental @ Fullerton is a full-service environmental testing and consulting company servicing Southern California. We offer growth and long-term opportunities for careers with benefits in a bulletproof industry with an energized team that thrives off the fast-paced environment the industry requires.

Our Vision:

A company that employees are proud of and competitors aspire to be.

Our Mission:

Empower every person in our organization to achieve more.

Whether you are new or seasoned in the environmental industry, we are excited to partner with people who want to succeed and grow.