Customer-Focused Retail Backroom Associate (Flexible Hours)

The TJX Companies, Inc.; Napoli; In loco; EUR 19.000 - 20.000; Tempo pieno

Vantaggi offerti da questo lavoro

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Descrizione del lavoro

The TJX Companies, Inc. in Naples, FL seeks a Store Associate to deliver exceptional customer service, maintain a clean and organized store, and support multiple areas as needed.

The role emphasizes customer-first principles, adherence to standards, and participation in loss prevention efforts. Responsibilities include processing transactions, promoting credit and loyalty programs, maintaining merchandising standards, and contributing to a safe, collaborative store culture.

Competenze

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Mansioni

• Responsible for delivering a highly satisfied customer experience proved by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
• Adheres to all operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Conoscenze

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

Attention to detail

Multi-tasking

Adaptable to changes

Able to lift heavy objects

Descrizione del lavoro

The TJX Companies, Inc. in Naples, FL seeks a Store Associate to deliver exceptional customer service, maintain a clean and organized store, and support multiple areas as needed.

The role emphasizes customer-first principles, adherence to standards, and participation in loss prevention efforts. Responsibilities include processing transactions, promoting credit and loyalty programs, maintaining merchandising standards, and contributing to a safe, collaborative store culture.