Customer Experts - Italian Speaking - Remote Ingreece

Buscojobs; Sardegna; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A customer support company is seeking a Customer Support Specialist with fluency in Italian and strong communication skills in English. The role is remote, involving communication with customers via phone, chat, and email, while maintaining high customer satisfaction. The company offers relocation support to Greece, a competitive salary, healthcare benefits, and professional development opportunities.

Servizi

Relocation assistance for flight and accommodation

Competitive salary plus 2 bonuses annually

Health care benefits

Free online Greek language courses

Professional growth opportunities

Competenze

• Fluency in Italian required.
• Strong communication skills in English are necessary.
• Ability to work in a fast-paced environment.

Mansioni

• Communicate with customers via multiple channels.
• Track cases for timely closure.
• Maintain high levels of customer satisfaction.

Conoscenze

Fluency in Italian

Communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Team player

Descrizione del lavoro

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they are closed efficiently and in a timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by the client statement of work as well as internal targets

What you will bring :

Fluency in Italian

Very good communication skills in English

Exceptional communication & soft skills, as well as problem-solving skills

Computer knowledge / tech savviness

Resourceful, able to multitask

Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process, all at no cost to you)

Competitive monthly salary + 2 extra salaries per year

Health care benefits and numerous other discounts

Full training by certified instructors

Professional growth & development opportunities

Special events as well as community & social responsibility initiatives

Free online Greek language courses

State of the art premises, providing a great working environment with relaxing break areas

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