Customer Experts - Italian Speaking - Remote in Greece

Dila Recruitment; Veneto; Remoto; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading recruitment firm is seeking a Customer Support Specialist to join a remote team. You will interact with customers via various channels while ensuring high satisfaction. Required skills include fluency in Italian and good English communication. The firm offers relocation assistance to Greece, competitive salary, health benefits, and professional growth opportunities.

Servizi

Relocation support including flight tickets and accommodation

Competitive monthly salary with bonuses

Health care benefits

Full training provided

Opportunities for professional growth

Free online language courses

Competenze

• Fluency in Italian is mandatory.
• Excellent communication skills in English required.
• Must possess strong problem-solving abilities.

Mansioni

• Communicate with customers via phone, chat, and e-mail.
• Track and follow up on cases to ensure they are closed efficiently.
• Maintain high customer satisfaction while representing the brand.

Conoscenze

Fluency in Italian

Very good communication skills in English

Exceptional communication and soft skills

Problem-solving skills

Tech savviness

Resourcefulness and multitasking ability

Descrizione del lavoro

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat, and e-mail.
• Track and follow up on cases to ensure they are closed efficiently and in a timely manner.
• Maintain high customer satisfaction representing a major brand.
• Provide and maintain strong professional relationships with all partners and show empathy at all times.
• Work towards reaching targets as set out by the client statement of work as well as internal targets.

What you will bring :

• Fluency in Italian.
• Very good communication skills in English.
• Exceptional communication and soft skills, as well as problem-solving skills.
• Computer knowledge / tech savviness.
• Resourcefulness and ability to multitask.
• Ability to thrive as a team player in a fast-paced, high-energy, change-oriented environment.

What we offer :

• Complete support to help you ease your relocation to Greece, including covering flight tickets, hotel accommodation, and support with house searching, all at no cost to you.
• Competitive monthly salary plus 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Full training by certified instructors.
• Opportunities for professional growth and development.
• Participation in special events, community, and social responsibility initiatives.
• Free online Greek language courses.
• State-of-the-art premises providing a great working environment with relaxing break areas.

Key Skills :

Anti Money Laundering, Access Control, Content Development, Flex, AC Maintenance, Application Programming

Employment Type : Full Time

Experience : years

Vacancy : 1

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