Customer Experts - Italian Speaking - Remote in Greece

Dila Recruitment; Napoli; Remoto; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

An international recruitment agency is seeking a Customer Support Specialist fluent in Italian for a full-time role in Greece. The position involves communicating with customers and ensuring customer satisfaction. The company provides relocation support, competitive salary, and opportunities for professional development.

Servizi

Relocation support

Competitive salary + bonuses

Health care benefits

Full training by certified instructors

Greek language courses

Competenze

• Fluency in Italian essential.
• Strong communication & soft skills required.
• Resourceful team player in a dynamic environment.

Mansioni

• Communicate with customers via phone, chat & e-mail.
• Track and follow customer cases.
• Maintain high customer satisfaction.

Conoscenze

Fluency in Italian

Communication skills in English

Problem-solving skills

Tech savviness

Multitasking

Descrizione del lavoro

Social network you want to login/join with:

Customer Experts - Italian Speaking - Remote in Greece, Naples

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Client:

Dila Recruitment

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0b112c271413

Job Views:

3

Posted:

17.07.2025

Expiry Date:

31.08.2025

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Job Description:

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position: Customer Support Specialist

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in Italian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas