Customer Experts - Italian Speaking - Remote in Greece

Dila Recruitment; Liguria; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is seeking a Customer Support Specialist to work remotely. The role involves communicating with customers via phone, chat, and email, ensuring timely case resolution, and maintaining high customer satisfaction. Candidates must be fluent in Italian and possess strong communication skills in English. Additional benefits include support for relocation to Greece, competitive salaries, and health care benefits.

Servizi

Complete support for relocation to Greece

Competitive monthly salary plus bonuses

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

State-of-the-art working environment

Competenze

• Fluency in Italian is essential.
• Good communication skills in English are required.
• Strong problem-solving skills.
• Ability to thrive as a team player.

Mansioni

• Communicate with customers via various channels.
• Track cases to ensure timely closure.
• Maintain high customer satisfaction.

Conoscenze

Fluency in Italian

Very good communication skills in English

Exceptional communication and soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourcefulness and ability to multitask

Team player in a fast-paced environment

Descrizione del lavoro

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat, and e-mail
• Track and follow cases to ensure they are closed efficiently and timely
• Maintain high customer satisfaction representing a major brand
• Provide and maintain strong professional relationships with all partners and show empathy at all times
• Work towards reaching targets set out by the client statement of work as well as internal targets

What you will bring :

• Fluency in Italian
• Very good communication skills in English
• Exceptional communication and soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourcefulness and ability to multitask
• Ability to thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets, hotel accommodation, and house searching process at no cost to you)
• Competitive monthly salary plus 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth and development opportunities
• Participation in special events, community, and social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises providing a great working environment with relaxing break areas

Key Skills :

Anti Money Laundering, Access Control, Content Development, Flex, AC Maintenance, Application Programming

Employment Type : Full Time

Experience : years

Vacancy : 1

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