Customer Experts - Italian Speaking - Remote in Greece

Dila Recruitment; Bologna; Remoto; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading recruitment agency is seeking a Customer Support Specialist to join their team remotely. The role involves engaging with customers through various channels to maintain satisfaction and relationships. Candidates should be fluent in Italian and possess strong communication skills in English. The company offers relocation support to Greece, a competitive salary, and numerous benefits including health care and training opportunities.

Servizi

Complete relocation support

Competitive monthly salary plus bonuses

Health care benefits

Full training by certified instructors

Professional growth opportunities

Community and social responsibility initiatives

Free online Greek language courses

State of the art working environment

Competenze

• Fluency in Italian is mandatory.
• Must communicate effectively in English.
• Exceptional soft skills required.

Mansioni

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure they close efficiently.
• Maintain high customer satisfaction.
• Build strong professional relationships with clients.
• Work towards reaching personal and team targets.

Conoscenze

Fluency in Italian

Very good communication skills in English

Exceptional communication skills

Problem-solving skills

Computer knowledge / tech savviness

Resourcefulness

Ability to multitask

Team player

Descrizione del lavoro

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position: Customer Support Specialist

Work model: Remote

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they close in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in Italian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas