Customer Experts for Tabacco Industry - Italian - Hybride Athens

Dila Recruitment; Napoli; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading company in the tobacco industry is seeking a customer support representative in Naples, Italy. This role involves providing exceptional customer experiences and addressing inquiries through various communication channels. The company offers competitive salaries, relocation support to Greece, professional growth opportunities, and a supportive work environment.

Servizi

Relocation support including flight tickets and accommodation

Competitive salary plus 2 extra salaries per year

Health care benefits and various discounts

Full training by certified instructors

Opportunities for professional growth

Free online Greek language courses

State-of-the-art premises

Competenze

• Experience in customer support is an asset.
• Highly developed communication skills required.
• Genuine problem-solving mentality and ownership.

Mansioni

• Be the primary contact for customer requests and inquiries.
• Provide support via phone, email, and chat.
• Resolve customer issues in a timely manner.

Conoscenze

Fluency in Italian

English proficiency

Communication skills

Problem-solving mentality

Tech savviness

Descrizione del lavoro

Be the primary point of contact for customer requests representing one of the world's most esteemed companies in the tobacco industry.

Utilize phone calls, emails, and chats to provide a seamless customer experience.

Respond to inquiries about products.

Resolve issues as they arise, addressing customers' concerns in a professional and timely manner.

Turn every customer into a happy customer!

What you will bring :

• Fluency in Italian
• Very good command of English, both written and spoken
• Work experience as a customer support / customer care representative is an asset
• Highly developed communication skills
• A genuine problem-solving mentality and a deep sense of ownership
• Tech savviness and learning agility

What we offer :

• Complete support to help you relocate to Greece (we cover your flight tickets, hotel accommodation, and assist with house searching at no cost to you)
• Competitive monthly salary plus 2 extra salaries per year
• Health care benefits and various discounts
• Full training by certified instructors
• Opportunities for professional growth & development
• Special events, community, and social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises with a great working environment and relaxing break areas

Key Skills

Facilities Management, Attorney, Computing, Cardiovascular, Account Opening, Analytics

Employment Type : Full Time

Experience : Years

Vacancy : 1