Customer experience_settore tabaccheria Torino

JR Italy; Torino; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

Un operatore internazionale leader nel settore del gioco regolamentato cerca un Customer Experience Specialist a Torino. Il candidato ideale avrà responsabilità nella gestione di punti vendita e supporterà i clienti nell'uso dell'app, con un contratto a termine e potenziali bonus variabili.

Servizi

Contratto a tempo determinato con prospettive di lungo termine

Bonus incentivanti variabili

Buoni pasto del valore di €8

Formazione iniziale e continua

Competenze

• Esperienza precedente nella promozione di servizi o prodotti è preferita.
• Competenze interpersonali eccellenti e flessibilità.

Mansioni

• Gestire i punti vendita affiliati e supportare i clienti con l'app.
• Spiegare i servizi offerti ai potenziali clienti e assistere nel download.

Conoscenze

Comunicazione

Orientamento al cliente

Problem Solving

Strumenti

App mobili

Descrizione del lavoro

Customer Experience Specialist - Torino, Italy

Adecco Italia, on behalf of a leading international operator in the regulated gaming sector active in Italy, is seeking a Customer Experience Specialist.

The selected candidate will:

1. Oversee affiliated points of sale (tobacconists, bars, betting shops);
2. Explain the services offered via the app to potential customers;
3. Support customers in downloading and registering on the app;
4. Assist with the first game to access attractive bonuses.

Requirements:

• Previous experience in promoting services or products is preferred;
• Excellent communication and interpersonal skills;
• Customer-oriented with problem-solving abilities;
• Flexibility and availability to work shifts from Monday to Saturday;
• Knowledge of IT tools, especially mobile apps.

We offer:

• A fixed-term contract of 6+6 months with prospects for long-term employment;
• Level V of the CCNL Commerce with 14 monthly payments;
• Full-time 40 hours/week on shifts from Monday to Saturday;
• Variable incentive bonuses;
• Meal vouchers worth €8;
• Initial and ongoing training.

Join a stimulating and dynamic work environment where you can apply your skills and grow professionally.

Start date: 31/07/2025

Category: Commercial / Sales

Location: Torino, Italy

Driving license: B

Transport: Car

Availability: Full Time

Candidates are invited to read the privacy policy in accordance with Legislative Decree 196/2003, Legislative Decree 215/2003, and Legislative Decree 216/2003, available on the application page. Please be aware of the presence of fake job postings online; see our tips to recognize phishing attempts on adecco.it.