Customer Experience Associate Italian speaking

CBT org; Palermo; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading company seeks a Customer Experience Associate fluent in Italian to enhance customer satisfaction in Malta. The role offers competitive salary, performance-based incentives, and full training. Ideal for someone looking for growth opportunities in an international environment.

Servizi

Performance-based incentives

KPI Bonus: Up to €2,000/year

Full training provided

Growth opportunities

Competenze

• Italian (C1/C2) & English (C1) language skills required.
• Strong problem-solving and communication abilities.

Mansioni

• Handle inbound customer inquiries via phone, email, and chat.
• Provide support with product information, troubleshooting, and issue resolution.
• Ensure a top-tier customer experience through excellent service.

Conoscenze

Problem-solving

Communication

Descrizione del lavoro

Customer Experience Associate Italian speaking

Summer is approaching—what better way to embrace it than by living and working on a sun-kissed island?

Imagine starting your day surrounded by breathtaking coastlines, immersed in the vibrant energy of a multicultural environment. Malta offers the perfect blend of professional growth and a relaxed island lifestyle.

If you're an Italian speaker looking for an exciting career opportunity abroad, this is your chance!

Location: Malta

Role: Customer Service Representative for a global client

Environment: Dynamic and international

Key Responsibilities:

Handle inbound customer inquiries via phone, email, and chat.

Provide support with product information, troubleshooting, and issue resolution.

Ensure a top-tier customer experience through excellent service.

Follow up on customer requests and escalate issues when needed.

Requirements:

Language skills: Italian (C1/C2) & English (C1).

Soft skills: Strong problem-solving and communication abilities.

Residence: Must already reside in Malta.

Experience: Prior customer service experience is preferred but not required.

What We Offer:

Competitive salary + performance-based incentives

KPI Bonus: Up to €2,000/year, eligible after 6 months.

Contract Type: Permanent.

Working hours: Monday - Sunday, 08:00 - 19:00 (shift-based).

Full training provided to ensure your success!

Growth opportunities in an international setting.

Malta is calling!

• Funzione lavorativa

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