Customer Engineer Thermal

Vertiv Group Corporation; Milano; In loco; EUR 32.000 - 41.000; Tempo pieno

Descrizione del lavoro

Vertiv Group Corporation in Milan, Italy, is seeking a Customer Engineer Thermal Management to provide hands-on support to the maintenance team and help ensure efficient operation of chiller systems. You will assist with scheduled and reactive maintenance, handle tools, support technicians, perform basic cleaning, and ensure safe access on site while following safety procedures.

The role offers a full-time position with a salary range of 32,449 to 40,561 EUR gross per year, with potential

Competenze

• Experience in a technical service or test environment for Air Conditioning equipment.
• Computer literate (Word, Excel, Outlook).
• Previous field service experience.
• Excellent customer service and strong communication skills.
• Self-starter with time management and ability to work under pressure.
• Valid driving license.

Mansioni

• Assist with scheduled and reactive maintenance of chillers and related equipment.
• Handle tools, materials and components as directed by service technicians.
• Support technicians during tasks such as filter changes and coil cleaning.
• Carry out basic cleaning and housekeeping of mechanical plant.
• Transport parts to and from site.
• Ensure safe access to equipment by setting up barriers, signage and access platforms.
• Monitor inventory and report shortages.

Conoscenze

Customer service

Communication

Driving licence

Time management

Self-starter

Strumenti

Office software

Descrizione del lavoro

We are currently seeking for Customer Engineer Thermal Management to join our team in Milan, Italy!

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

We are currently seeking for Customer Engineer Thermal Management to join our team in Milan, Italy!

As CE Thermal Management you will provide hands on support to the Thermal maintenance team by assisting with routine maintenance tasks, equipment handling, site preparation and general laboring duties. This role helps ensure efficient and safe operation of chiller systems and related plant infrastructure.

What kind of work will you be doing?

• Assist with scheduled and reactive maintenance of chillers and associated equipment.
• Handle tools, materials, and components as directed by the service technicians.
• Support the technician during tasks such as:
• Filter changes
• Coil cleaning
• Carry out basic cleaning, tidying and cleaning of mechanical plant.
• Perform manual handling duties, including moving heavy parts and tools.
• Ensure safe access to equipment by setting up barriers, signage and access platforms.
• Help monitor inventory and report shortages.
• Transport parts required to and from site.
• Follow all health, safety and environmental procedures and report any hazards.

What will make you successful?

• Experience of working in a technical service or test environment of Air Conditioning equipment essential
• Computer Literate (All office associated programs such as, Word, Excel, Outlook)
• Previous field service experience essential
• Excellent customer service skills
• Strong communication skills
• Self starter, ability to plan , organise and manage time effectively with an ability to work under pressure
• Clean Valid driving license

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity.Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

The anticipated salary range for this role in Milan - Italy locality is between 32,449 Euros to 40,561 Euros gross per year (based on a full-time working week). Certain roles may be eligible for variable compensation and benefits. Where applicable, a comprehensive overview of the full benefits package and any additional compensation will be provided during the recruitment process in accordance with local legal requirements. Compensation is determined based on objective, gender-neutral criteria, including skills, experience, and job responsibilities.

The applicable National Collective Bargaining Agreement (CCNL) for this role is Metalmeccanico Industria