Customer Care settore automotive

JR Italy; Vimodrone; In loco; EUR 10.000 - 30.000; Part-time

Descrizione del lavoro

Una leading company nel settore delle telecomunicazioni cerca Addetti/e al Customer Care part time per gestire richieste di clienti riguardo noleggi auto. I candidati selezionati riceveranno un corso di formazione di 4 settimane. È prevista una retribuzione mensile, con lavoro 20 ore settimanali in modalità ibrida.

Competenze

• Esperienza pregressa nel customer care è apprezzata.
• Conoscenza di Microsoft Office, in particolare Excel, Word e Outlook.

Mansioni

• Gestire il servizio clienti tramite telefono, email, o chat.
• Gestire le attività di back-office relative a contratti, pagamenti, cancellazioni o riparazioni.

Conoscenze

Ottime capacità comunicative

Empatia

Capacità di ascolto

Capacità di multitasking

Orientamento al lavoro di squadra

Strumenti

Microsoft Office

Descrizione del lavoro

Job Title: ADDETTI/E AL CUSTOMER CARE PART TIME

Company Description

Synergie Italia SpA, a branch in Milan Restelli, is recruiting for a client operating in the telecommunications sector.

Position

The selected candidates will handle customer service via phone, email, or chat, managing inquiries or complaints related to vehicle rentals, including contracts, payments, cancellations, or repairs. They will also manage back-office activities related to these tasks.

Requirements

• Previous experience in customer care is appreciated
• Excellent communication and listening skills
• Empathy and availability towards clients
• Good knowledge of Microsoft Office, especially Excel, Word, and Outlook
• Good keyboard skills and multitasking ability
• Team orientation and good predisposition to teamwork

Candidates with no prior experience will be positively evaluated for apprenticeship programs.

Additional Information

A preparatory training course will start on 23/06, in a hybrid mode, lasting 4 weeks.

Following training, a part-time contract of 20 hours per week will be offered, with shifts between 08:00 and 20:00, 5 days a week, including weekends.

Contract type: CCNL Telecomunicazioni - 3rd level

Work location: Vimodrone, Milan (near Cologno Sud metro station), with remote working options.

The offer is addressed to candidates in compliance with Legislative Decree 198/2006 and Legislative Decrees 215/2003 and 216/2003.

Interested persons are invited to read the privacy policy according to articles 13 and 14 of EU Regulation 2016/679.

Authorization Min. Prot. N. 1207 SG dated 16/12/2004