Customer Advisor / Customer Care - Italian Speaker in Lisbon + Relocation + Accommodation Option

Atlean World; Bari; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading international recruitment partner is seeking a Customer Advisor fluent in Italian for their Lisbon location. This role offers the opportunity to assist customers while benefiting from a relocation package, including accommodation and support. Ideal candidates should have strong communication skills and experience in customer support. Join a multicultural environment and enjoy living in sunny Lisbon.

Servizi

Meal vouchers

Holiday and Christmas allowance

Private Health Insurance

Relocation support including flight and accommodation

Competenze

• Experience dealing with customers by phone is required.
• Experience with Social Media will be a plus.
• EU passport / ID or a Portuguese resident card.

Mansioni

• Assist customers using troubleshooting skills.
• Become a product expert.
• Specialize in a specific brand.

Conoscenze

Native level of communication in Italian

Good computer skills

Excellent communication skills

Experience in Customer Support

Team spirit

Formazione

High School Diploma

Descrizione del lavoro

Are you looking to start your career in an international environment? Do you like to advise people over the phone and / or by messages? Check out this job offer in sunny Lisbon, European capital close to the ocean.

• We are hiring several Customer Advisors for projects in one of theses fields : Health, Travel, Social Media, digital Marketing, Telecommunications or Fashion.
• Previous experience dealing with customers by phone is required, for example : Receptionist, Customer Care Agent, Secretary, Hotline operator, Call Center Agent, Customer Support Representative... If you recognize yourself in this description : this offer is for you!

Description

Your Next Job, Without Boundaries!_

We are offering a great work experience in Lisbon, Portugal for a role as a

Customer Advisor - Italian speaker.

Why a Customer Advisor role is great for your professional and personal development

Live in Lisbon and embrace multicultural experiences

Represent an

international brand

Fast-track career development opportunity

What does your day-to-day in this role look like

Assist customers using your troubleshooting skills

Become a product expert

Use your positive energy

Specialize in a specific brand

Requirements

What do you need to be successful at this job?

Native level of written and verbal communication skills in

Italian

Good computer skills;

Excellent communication and interpersonal skills and team spirit;

Experience in Customer Support

Experience with Social Media will be a plus

High School Diploma

EU passport / ID or a portuguese resident card

Benefits

By joining this role, this is what you can expect

Joyful Lisbon

Skyrock Growth with a 12-month renewable contract

Portuguese Extra Delights : Meal vouchers, Holiday and Christmas allowance

Guardians of Wellness : Private Health Insurance from day one

Gross salary : 1366€ per month or 1040€ with accommodation, a private room in a shared appartement

Stable work and career progression : you could became for example a Team Leader or Manager

Relocation Package is included :

Flight to the Future : Covered flight expenses

First-Class Arrival : Airport pick-up and settling assistance

Nest in Comfort : Accommodation provided in shared apartments

Language Safari : Complimentary Portuguese lessons

Active & Awesome : Free sports activities and social events

Football tournaments, beach barbecues, surf lessons, and cultural events await!

Make it your Next Job Without Boundaries!

Recruitment process

To apply, send us your CV in English. Then, here are the stages in the recruitment process :

First Interview : this is an opportunity to find out more about your motivations and discuss the job in broad terms

Online tests : tests (linguistic and / or technical) will be required to assess your skills

Final interview with our client : the discussion will focus on the specific aspects of the position and the team.

If you are successful, you will receive a contract offer. Congratulations!

Once the contract has been signed, all you have to do is book your plane ticket to Lisbon.

You'll be met at the airport and given your own private room in a shared flat : )

Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey :

Guiding Your Odyssey with Atlean World

Personal Touchpoint :

As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Q&A Session :

Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.

Making it Happen :

Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Ongoing Support :

Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.

Pay : Up to €1,370.00 per month

Application Question(s) :

Bearing in mind that, if you live more than 100km from Lisbon, the company provides a relocation package and an accommodation option, a private room in a shared flat, are you willing to move to Lisbon, Portugal?

Language

English B2 level minimum (mandatory) (required)

Italiano C2 or native (mandatory) (required)