Custom Team Lead

A.P. Moller - Maersk; Torino; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading logistics company in Italy seeks a Custom Team Lead to manage customs operations, improve processes, and build a high-performing team. The ideal candidate has a deep understanding of local regulations and experience in a complex environment. Strong customer-facing skills and teamwork attitude are essential. This full-time position offers an opportunity to contribute to high compliance standards and customer satisfaction.

Competenze

• Experience in managing people in a complex environment.
• Working experience in Customs is a plus.
• Strong customer orientation.

Mansioni

• Control customs processes ensuring safe operations.
• Carry out supervisory responsibilities.
• Oversee workload and tasks assigned to employees.

Conoscenze

Understanding of local market and regulations

Customer-facing skills

Teamwork attitude

Ability to work under pressure

Communication skills

Descrizione del lavoro

Overview

Join to apply for the Custom Team Lead role at A.P. Moller - Maersk.

The Customs Team Lead is responsible for managing the overall operations and establishing effective management of labor, productivity, quality control and safety measures for the Operations Department. In this role, you will run customs operations within the Automotive vertical, build a high-performing team, improve processes and implement tools and applications to increase customer satisfaction with effective management of productivity and high compliance standards. You will have several direct reports in line with business needs.

Key responsibilities

• Control customs processes ensuring safe, quality, and efficient operations in line with company policies
• Carry out supervisory responsibilities in accordance with group policies and applicable laws
• Be involved in project leadership and resourcing in collaboration with local management
• Oversee workload and tasks assigned to employees; clarify expectations of roles, lead performance evaluations and address corrective action plans
• Oversee needs for additional resources including participation in recruitment, onboarding and training
• Ensure correct use of resources to pursue company goals
• Manage escalations and handle potential claims until resolution
• Coordinate with Risk & Compliance to handle process and communication with relevant authorities
• Prepare and communicate relevant information for employees under your area of responsibility
• Business trips may be required

Who we are looking for

• Deep understanding of local market and regulations
• Comprehensive knowledge of the logistic landscape
• Experience in managing people in a complex environment (engagement, motivation, rewards); working experience in Customs is a plus
• Strong customer-facing and interaction skills with a high level of customer orientation
• Strong and proven teamwork attitude
• Ability to work under pressure to meet deadlines and be results-oriented
• Excellent communication skills and the ability to communicate at all organizational levels with a focus on collaboration and network behavior; work in English

If you have been reading so far, we are glad to see your interest. If you could see yourself in this role and you are keen to join our journey to become the Global Integrator of Container Logistics, we look forward to your application.

Our recruitment process

• Please submit your application in English
• If your profile matches the job requirements, our recruiter will get in touch to share more about the role and get to know you better
• If successful, you will discuss the role with the Line Manager in more detail
• Every candidate will receive feedback

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Transportation, Logistics, Supply Chain and Storage