The Advanced Service Engineer (ASE) organization in CSS is a global, innovative, open-minded, and diverse team of highly skilled technical engineers. The ASE establishes long-term trusted relationships with Oracle’s key customers, helping them maximize their Oracle Cloud and on-premise investments, innovate faster, and accelerate their business success with solutions for all cloud environments and Artificial Intelligence solutions.
Job Description
We are looking for a Lead Cloud Architect (LCA) with Artificial Intelligence experience who will be responsible for designing, building, and managing best-in-class solutions for our CSS customers:
- Establish trusted relationships with customers
- Be familiar with Oracle Cloud and AI products and solutions
- Assess and analyze customer needs to capture business and industry requirements; translate them into technical architectures aligned with Oracle’s best practices
- Lead CSS’s highly experienced delivery teams by providing technical governance and guidance
- Build relationships with team members, other Oracle teams, and customers at different levels of the reporting line up to CIO or equivalent business owner
- Be the main contact for new business opportunities by supporting our CSS Services Solutioning team. Assist with scope and LOE definition and technical guidance
- Drive innovation by incubating new practices and solutions, including a structured approach to how to adapt them
- Maintain market awareness around existing and emerging technologies
- Apply industry and Oracle best practices, product knowledge, and business acumen
- Be the Oracle Solution Delivery authority to ensure that customers achieve beneficial solutions regarding cost-effectiveness, quality, and manageability
- Provide technical guidance on Oracle cloud and AI solutions to customers and Oracle internal teams
- Ensure successful handover from implementation to operations, making sure the implemented solution fits customer requirements
- Maintain the Oracle Solution to ensure customer demands are met
- Drive your development in Oracle cloud and AI technologies
- Work closely with different CSS teams to ensure the success of implementing and operating mission-critical environments
Skills and Qualifications
- Minimum five years of experience as a senior architect delivering cloud and AI solutions
- Applicants must read, write, and speak fluently in English
- Strong communication skills, including the ability to communicate with technical and non-technical staff at all levels of the customer organization
- Keen to learn new cloud and AI technologies
- Customer-first attitude
- Team player who strengthens the team
- Technical leadership from sales to delivery for large and complex cloud and AI solutions
- Positive, creative, agile, and innovative attitude around design and delivery of solutions (“think out of the box”)
- Ability to analyze and document complex issues and give recommendations
- Positive influence on those around you and motivate others toward success
Preferred Technical Skills:
- Good knowledge of Oracle’s cloud solutions (OCI, IaaS, PaaS, Networks)
- Strong knowledge of AI technologies, including Application AI features for various industries, Machine Learning, Deep Learning, common AI use cases, AI services & technologies (Digital Assistant, NLP, Speech, Anomaly Detection), Generative AI including Cohere, Data Science, AI infrastructure (GPU, RDMA, Nvidia software)
- Good knowledge of Applications / SaaS, Databases, and Middleware / PaaS services
- Technical knowledge of relevant open-source cloud technologies
- Strong understanding of cloud security
- Knowledge of Cloud-native design solutions
- Strong automation processes and technology experience (DevOps, GitOps)
At Oracle, we celebrate diversity and believe that innovation starts with inclusion. We are committed to creating a workplace where all people can do their best work. We encourage applicants with disabilities to apply and voluntarily inform us of any disabilities in your application. If you state that you have a disability, we will involve the representative for disabled people (SBV) in the recruitment process.