CRM & Clienteling Intern: Data-Driven Engagement

PRADA

Milano

In loco

EUR 6700 - 10.000

Tempo pieno

2 giorni fa

Candidati tra i primi

Generatore di candidature

Ottieni una risposta da questo datore di lavoro — un curriculum e una lettera di presentazione personalizzati, che corrispondono esattamente a ciò che sta cercando.

Supera i filtri ATS

Descrizione del lavoro

PRADA in Milano is seeking a CRM Intern to support the Regional CRM team in developing, implementing and monitoring CRM and clienteling initiatives aimed at increasing client engagement and loyalty among Prada clients.

The role involves preparing client target lists, analyzing CRM data to identify opportunities, and assisting stores with clienteling best practices, presentations and training materials while monitoring KPI adoption and data quality.

Competenze

Bachelor or Master’s Degree.
Excellent attention to detail.
Excellent computer skills, especially in Excel.
Excellent ability to read and analyse documentation.
Confidentiality, accuracy and organisational skills.

Mansioni

Support the development and implementation of CRM and clienteling initiatives based on business needs, including the preparation of client target lists, tools and resources designed to drive client interactions, store appointments, revenue and long-term loyalty.
Analyse CRM data and client behavior to identify relevant insights and opportunities, supporting the development of commercial actions for specific client segments.
Support stores in the implementation of the clienteling strategy and CRM best practices, including the preparation of presentations, guidelines and training materials focused on client development initiatives.
Monitor CRM KPIs, program adoption, data quality and client contactability, preparing regular reports and follow-ups for the Regional CRM team and stores.