CRM Campaign Delivery Expert Coordinator ( Fixed term contract)

Fondazione Milano Cortina 2026; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

An organization for major events in Italy is seeking a CRM Campaign Delivery Expert Coordinator to lead their marketing initiatives. The role involves overseeing campaign execution, managing data, and enhancing customer experiences using Salesforce tools. Ideal candidates will have a Master's degree and extensive experience with Salesforce Marketing Cloud, alongside strong analytical and communication skills. This position offers a full-time contract in a dynamic environment.

Competenze

• Master's degree in a relevant field.
• 3+ years of experience with Salesforce Marketing Cloud.
• Familiarity with Salesforce CRM and marketing automation principles.

Mansioni

• Oversee CRM campaign execution and enhance marketing automation processes.
• Manage audience data for targeted outreach.
• Analyze campaign performance and optimize strategies.

Conoscenze

Salesforce Marketing Cloud tools

Analytical skills

Marketing automation principles

Communication skills

Fluency in Italian and English

Formazione

Master's degree in Marketing, Engineering, IT, or related fields

Strumenti

Salesforce CRM

AMPScript

SQL

Descrizione del lavoro

CRM Campaign Delivery Expert Coordinator (Fixed term contract)

Join the Organization

Apply for the CRM Campaign Delivery Expert Coordinator role at Fondazione Milano Cortina 2026.

About Us

Fondazione Milano Cortina 2026 is the Organizing Committee for the 2026 Winter Olympics and Paralympics, responsible for organizing, promoting, and communicating the events. We value respect, determination, legacy, engagement, and sustainability.

Position Overview

We seek an experienced CRM Campaign Delivery Expert to lead our Marketing Direct Sales team. You will oversee CRM campaign execution, enhance marketing automation processes, and improve customer experience using Salesforce Marketing Cloud and Salesforce CRM.

Responsibilities

1. Campaign Design and Execution: Create, configure, and execute automated email marketing campaigns using Salesforce Marketing Cloud.
2. Data Management and Segmentation: Manage audience data to ensure targeted outreach.
3. Analysis and Reporting: Monitor campaign KPIs, analyze performance, and optimize strategies.
4. Content Management: Develop email templates and content blocks in Content Builder.
5. Journey Automation: Design and manage customer journeys with Journey Builder.
6. CRM Integration: Collaborate with teams to integrate Marketing Cloud with Salesforce CRM.
7. Technical Support: Troubleshoot issues related to Marketing Cloud.
8. Continuous Improvement: Stay updated with Salesforce updates and best practices.

Requirements

• Master's degree in Marketing, Engineering, IT, or related fields.
• 3+ years experience with Salesforce Marketing Cloud tools.
• Familiarity with Salesforce CRM.
• Understanding of marketing automation principles.
• Strong analytical skills, attention to detail.
• Fluency in Italian and English; additional languages a plus.
• Salesforce certifications (Email Specialist, Administrator, Consultant).
• Excellent communication skills and proactive attitude.

Nice to Have

• Team leadership experience.
• Knowledge of AMPScript and SQL.
• Experience with external system integration.

Additional Information

We are committed to diversity and inclusion, promoting equal opportunities and integration of persons with disabilities.

Job Details

Seniority Level: Mid-Senior level

Employment Type: Full-time

Industry: Information Services

Note

This job posting is active and accepting applications.