Credit Controller

North Sails Apparel; Rapallo; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading company in the apparel sector is seeking a Credit Collector to manage outstanding accounts and ensure timely payments. Candidates should have over 5 years of relevant experience, strong negotiation skills, and proficiency in Excel. This role promotes a culture of positive customer relationships and accurate accounts management.

Competenze

• 5+ years' experience in credit collection or accounts receivable.
• Solid understanding of credit and collection procedures.
• Good command of written and spoken English; Spanish and French are a plus.

Mansioni

• Monitor accounts receivable ledger for overdue accounts.
• Contact customers to follow up on unpaid invoices.
• Negotiate payment arrangements with customers.

Conoscenze

Interpersonal skills

Negotiation skills

Attention to detail

Communication

Strumenti

Microsoft Excel

ERP systems

Descrizione del lavoro

About North Sails Apparel

Embrace the Spirit of the Ocean!

In 1957, North Sails founder Lowell North set out to make the best racing sails the world had ever seen. He succeeded and went on to reshape sailing altogether. Lowell’s enduring legacy is the combination of leading-edge technology and high-performance materials, which defined the first apparel collection that launched in 1989. Today, for Performance Apparel the singular goal is to make the best foul weather gear on the planet, while the Lifestyle Collections bring the spirit of the ocean to shore and city. As part of our journey to becoming an Ocean Positive brand, we strive to use environmentally responsible materials that strike the balance between sustainability, functionality, and purpose, so we can plot—and steer—the course to a cleaner, healthier ocean, and preserve it for future generations.

Job Purpose

The Credit Collector is responsible for managing the collection of outstanding accounts receivable from customers, ensuring timely payments, minimizing credit risk, and maintaining positive customer relationships in alignment with company policies and procedures.

Key Responsibilities

• Monitor the accounts receivable ledger to identify overdue accounts.
• Contact customers via phone, email, or other channels to follow up on unpaid invoices.
• Negotiate payment arrangements in accordance with internal guidelines.
• Record and maintain all collection activities and customer interactions in the appropriate systems.
• Coordinate with the Sales, Customer Service, and Finance departments to resolve invoice-related issues.
• Support the preparation of monthly aging reports and collection forecasts.
• Escalate high-risk accounts in line with internal escalation protocols.
• Assist in the assessment of customer creditworthiness when necessary.

Requirements

• Proven 5+ years' experience in credit collection, accounts receivable, or a similar finance-related role.
• Solid understanding of credit and collection procedures.
• Strong interpersonal and negotiation skills.
• Accuracy and attention to detail.
• Proficiency in Microsoft Excel and familiarity with ERP systems (e.g. SAP, Oracle).
• Good command of written and spoken English; Spanish and French are a plus.

Preferred Qualifications

• Background in working with international clients.
• Experience in the apparel sector.
• Knowledge of local and international credit and collection regulations.

North Sails Apparel is an equal opportunity employer.

If you think you meet some of our desired qualifications for this role, but not all of them, we still encourage you to apply!