Job Title: Credit Controller
Business: OMIRON Headquarters (HQ)
Location: Milano, Italy
Employment Type: Permanent
Role Overview
The Credit Controller is responsible for managing credit collection and credit control for the European and local markets, including timely debt collection and portfolio credit management.
Key Responsibilities
- Manage daily credit recovery activities and organize related operations.
- Collaborate with clients, colleagues, customer service, and the Accounting Team to resolve client inquiries and disputes, ensuring timely payments.
- Minimize financial risks and provide timely internal and external reporting.
- Manage client portfolios related to credit recovery, including proposing cancellations and identifying system issues.
- Build and develop relationships with the sales and customer care departments to understand their priorities and collaborate effectively.
- Update on credit and customer accounting issues, communicate with the Legal department for legal actions, and ensure compliance with OMRON's credit policies.
- Create new accounts in the ERP system, perform financial screening of clients, and determine credit limits.
- Ensure timely reviews of credit and limit increase requests, verify order blocks, and handle daily credit management actions.
- Provide efficient financial reporting, act as a contact point for internal and external clients, and determine monthly credit provisions.
- Negotiate payment terms and repayment plans with clients and manage credit management software actions.
Role Expectations
- Accuracy and timeliness in all activities.
- Proactive communication and teamwork.
- Adherence to procedures and continuous process improvement.
- Effective problem-solving and decision-making skills.
- Good command of English (B2 level), ERP systems, and Excel.
- Degree in Business Economics and at least two years of B2B credit control experience.
- Strong communication, administrative, and professional skills.
- Ability to work under pressure, flexible, and innovative.
KPIs
- Evolution of DSO and AR trend.
- Cancellation volume and monthly credit control reports.
- Application of J-Sox rules and financial procedures.
Please attach your CV and motivational letter in English. Req ID: 1045