Credit and Collection Data Analytics Specialist

ING Italia; Milano; Ibrido; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading banking firm is seeking a Credit and Collection Data Analytics Specialist in Milan. This role involves developing collection strategies, optimizing processes, and managing stakeholder relationships. Ideal candidates will have a degree in Finance, 3+ years of relevant experience, and strong analytical skills. The position offers a hybrid work model, competitive salaries, and emphasizes personal growth and well-being.

Servizi

Super flexible smart working

Competitive salaries and bonuses

Diverse and innovative culture

International environment

Sustainability commitment

Training and development opportunities

Well-being initiatives

Birthday day off (#doyourbirthday)

Free water and coffee at the office

Competenze

• 3+ years of relevant experience in retail credit and collection risk banking sector.
• Good knowledge of regulatory frameworks.
• Understanding of key drivers within the Italian unsecured lending and mortgage markets.
• Experience with lending via digital channels.
• Expertise in Decision Engine credit strategy management is a plus.

Mansioni

• Developing collection strategies, rules, and workflows.
• Governance, monitoring, and optimization of collection processes.
• Managing relationships with relevant stakeholders locally and at Head Office.
• Collaborating on the preparation of the Top Management information pack.

Conoscenze

Strong analytical skills

Fluent in English

Creative and entrepreneurial thinking

Problem-solving skills

Effective communication skills

Team player

Formazione

Degree in Finance, Statistics, Economics, or Engineering

Strumenti

SAS

Excel

Descrizione del lavoro

Credit and Collection Data Analytics Specialist

Join to apply for the Credit and Collection Data Analytics Specialist role at ING Italia.

Job Description

Reporting to the Collection Manager, the resource is a member of the Collection Team.

The Retail Credit Collection Team covers the full area of lending (Residential Mortgages, Credit Cards, Overdrafts, and Personal Loans) to collect all the credit of ING Italy. The Credit and Collection Data Analyst Specialist is responsible for updating and maintaining the Local Retail Credit Collection Policy, defining credit strategies for engaging Debt Collection Agencies, overseeing governance on external providers and Law Firms, creating specific processes to prioritize new activities, and achieving Collection and KPI goals (local and global).

Key Responsibilities

• Developing collection strategies, rules, and workflows
• Governance, monitoring, and optimization of collection processes
• Managing relationships with relevant stakeholders locally and at Head Office
• Collaborating on the preparation of the Top Management information pack

Requirements

• Degree in Finance, Statistics, Economics, or Engineering
• 3+ years of relevant experience in retail credit and collection risk banking sector
• Good knowledge of regulatory frameworks
• Strong analytical skills to analyze, interpret, and elaborate data
• Understanding of key drivers within the Italian unsecured lending and mortgage markets
• Experience with lending via digital channels
• Expertise in Decision Engine credit strategy management is a plus
• Fluent in English

Preferred Candidate Attributes

• Strong knowledge of SAS
• Strong knowledge of Excel
• Sense of accountability, ownership
• Creative and entrepreneurial thinking
• Problem-solving skills
• Results-driven attitude
• Effective communication skills
• Team player

Working conditions: Full Time

Duration: Permanent

Location: Milan (hybrid)

About ING

ING offers diverse career opportunities in an innovative digital environment. We promote a flexible smart working model and a culture of growth and empowerment, aligned with our purpose of helping people and businesses stay ahead.

Our brand, "do your thing", reflects our commitment to personal freedom and making banking frictionless.

Join us if you think you are "a step ahead". Apply now!

The Benefits of Joining ING

We offer:

• Super flexible smart working
• Competitive salaries and bonuses
• Diverse and innovative culture
• International environment
• Sustainability commitment
• Training and development opportunities
• Well-being initiatives
• Birthday day off (#doyourbirthday)
• Free water and coffee at the office

Our Commitment

We value diversity and are committed to creating an inclusive, respectful workplace with equal opportunities for all qualified candidates.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Banking