Costa Ambassador - On board position

Costa Crociere S.p.A.; Genova; In loco; EUR 24.000 - 30.000; Tempo pieno

Descrizione del lavoro

Join Costa Crociere as a Costa Ambassador and embark on an exciting journey of sales and guest engagement aboard our ships. You'll leverage your skills in tourism and languages to enhance guest experiences and boost onboard revenue, immersed in a diverse and inclusive global community.

Servizi

Travel arrangements

Onboard meals

Accommodation

Access to crew facilities

Exclusive discounts and perks onboard

Competenze

• At least 1 year experience in Retail/Sales.
• Good command of English and Italian (C1), additional European language (French or German, B2).

Mansioni

• Scout potential customers and directly sell products onboard.
• Boost onboard revenue through cross-selling and up-selling techniques.
• Present at different touchpoints around the ship.

Conoscenze

Interpersonal skills

Communication skills

Time management

Planning capabilities

Formazione

Secondary school diploma or degree in tourism or languages

Descrizione del lavoro

WE ARE READY TO DISCOVER NEW HORIZONS TOGETHER. ARE YOU?

Join Costa today and learn how!

Who we are:

Welcome to our global community! With 20,000+ professionals from 70 countries, we're a tight-knit crew that celebrates uniqueness. Our ship is fueled by trust, transparency, and positive vibes. We value every voice and create an inclusive workplace that reflects the world we explore.

Costa Ambassador

Your life on board:

You will be fully aligned to the Company revenue strategy acting as a focal point to illustrate and propose services and products offered onboard to meet the different needs of guests.

Demonstrate your passion:

You will scout potential customers by using a push and pull strategy and directly sell products and services or pivot guests towards different business owners to support and increase their performance.

You will know the guest mix, the complete onboard offer, and uses a suitable storytelling to let guests discover the onboard offer generating a desire to experience something new increasing their spending willingness.

Getting Things Right:

You will present at different touch points around the ship, boost the onboard revenue through cross selling and up selling techniques.

Safety First:

As company values Ambassador, you will fully represent the company culture and W.I.D.E.R. Traits.

What makes you unique:

• You have indulged your passion by obtaining Secondary school diploma or degree in tourism or languages.
• You have previous experience at least 1 year in Retail/Sales with good interpersonal skills
• You have a good command of English and Italian (at least at C1 level) plus an additional European language within French or German at level B2 level
• You have time management and planning capabilities, Internal customer orientation, good communication's skills, and stakeholder management.

Why Costa:

Welcome to a world of extraordinary adventures as a Costa crew member! We're thrilled to have you on board and are dedicated to your personal and professional growth. We've got you covered with travel arrangements, onboard meals, and accommodation. During your free time, dive into our fantastic crew facilities, like the gym, crew beach, crew bar. Enjoy exclusive discounts and perks when on board and let your family and friends visit you.

Diversity and Inclusion:

Costa is like a world within a world. This is a place where you will always be supported, respected, and valued. We are an extraordinary melting pot of different backgrounds, experiences, ages, and cultures. Each of us brings unique insights and perspectives. Costa is a global community where everyone belongs.

Take your career to the next level. Bring your ambitions to life.