Costa Ambassador - On board position

JR Italy; Genova; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

An established industry player invites you to join its vibrant community. As a sales ambassador, you'll engage guests, enhance their onboard experience, and drive revenue through effective selling techniques. With a strong focus on diversity and inclusion, you'll be part of a supportive environment that values your unique contributions. Enjoy a range of perks, including travel arrangements and exclusive discounts, while developing your career in a dynamic setting. If you're passionate about customer service and eager to make a difference, this opportunity is perfect for you.

Servizi

Travel Arrangements

Onboard Meals

Accommodation

Gym Access

Crew Beach

Crew Bar

Exclusive Discounts

Competenze

• At least 1 year of experience in Retail/Sales.
• Good command of English and Italian (C1 level) plus another language (French or German at B2).

Mansioni

• Scout potential customers and sell products onboard.
• Present at different touch points to boost onboard revenue.

Conoscenze

Interpersonal Skills

Time Management

Communication Skills

Stakeholder Management

Formazione

Secondary School Diploma or Degree in Tourism or Languages

Descrizione del lavoro

Social network you want to login/join with:

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Client:

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

575656805292572672033710

Job Views:

2

Posted:

27.04.2025

Expiry Date:

11.06.2025

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Job Description:

Join Costa today and learn how!

Who we are:

Welcome to our global community! With 20,000+ professionals from 70 countries, we're a tight-knit crew that celebrates uniqueness. Our ship is fueled by trust, transparency, and positive vibes. We value every voice and create an inclusive workplace that reflects the world we explore.

You will be fully aligned to the Company revenue strategy acting as a focal point to illustrate and propose services and products offered onboard to meet the different needs of guests.

You will scout potential customers by using a push and pull strategy and directly sell products and services or pivot guests towards different business owners to support and increase their performance.

You will know the guest mix, the complete onboard offer, and uses a suitable storytelling to let guests discover the onboard offer generating a desire to experience something new increasing their spending willingness.

Getting Things Right:

You will present at different touch points around the ship, boost the onboard revenue through cross selling and up selling techniques.

Safety First:

As company values Ambassador, you will fully represent the company culture and W.I.D.E.R. Traits.

What makes you unique:

• You have indulged your passion by obtaining Secondary school diploma or degree in tourism or languages.
• You have previous experience at least 1 year in Retail/Sales with good interpersonal skills
• You have a good command of English and Italian (at least at C1 level) plus an additional European language within French or German at level B2 level
• You have time management and planning capabilities, Internal customer orientation, good communication's skills, and stakeholder management.

Why Costa:

Welcome to a world of extraordinary adventures as a Costa crew member! We're thrilled to have you on board and are dedicated to your personal and professional growth. We've got you covered with travel arrangements, onboard meals, and accommodation. During your free time, dive into our fantastic crew facilities, like the gym, crew beach, crew bar. Enjoy exclusive discounts and perks when on board and let your family and friends visit you.

Diversity and Inclusion:

Costa is like a world within a world. This is a place where you will always be supported, respected, and valued. We are an extraordinary melting pot of different backgrounds, experiences, ages, and cultures. Each of us brings unique insights and perspectives. Costa is a global community where everyone belongs.

Take your career to the next level. Bring your ambitions to life.