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Schneider Electric seeks a Technical Support Engineer for Cooling Products to provide expert support worldwide for installation and troubleshooting. This role involves collaboration with cross-functional teams and contributes to quality improvement, necessitating a Master's degree in Engineering and experience in relevant fields. With travel opportunities and a permanent contract, Schneider offers a dynamic work environment focused on growth and impact.
In this role, you will provide, worldwide, expert level technical support to SE Field Services Representatives (FSRs) and Certified Service Partners (CSPs) for repair, maintenance and start-up activities on Cooling Products (Precision Air Conditioners as In Room – In Row, and Chillers) intended mainly for Data Center applications.
You will have to provide adequate guidance, remotely and on-site, in order to solve problems related to the installation, operation and application of the aforementioned products.
If necessary, you will have to work jointly with other company functions (R&D and Offer Quality Engineering, Customer Satisfaction & Quality teams, Marketing and Application Engineering) in order to receive the necessary support to solve the field issues.
You will be in the move of the IoT revolution where all Schneider connected products will provide key information to allow predictive, advanced maintenance & remote troubleshooting. The international aspect of this position means occasional travels all over the world.
What will you do?
What qualifications will make you successful for this role?
What's in it for you?
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
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When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
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