Contracts Manager – Italy

TN Italy; Italia; Remoto; EUR 40.000 - 70.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a dynamic Contracts Manager to oversee hotel negotiations and contracts in North Italy. This role involves analyzing market trends, maintaining supplier relationships, and ensuring timely delivery of high-quality tasks. The ideal candidate will possess strong negotiation skills and a proactive approach, with the ability to work under pressure and meet strict deadlines. Join a forward-thinking company that values teamwork and creativity, and make a significant impact in the tourism sector.

Competenze

• Experience in contracting within the tourism industry, especially in Italy.
• Strong negotiation skills and ability to build relationships with hoteliers.

Mansioni

• Negotiate and contract rates and special offers with hotels.
• Analyze market trends and expand the WebBeds portfolio.

Conoscenze

Negotiation Skills

Stakeholder Management

Commercial Awareness

Problem-Solving

Communication Skills (Italian)

Communication Skills (English)

Strumenti

Microsoft Word

Microsoft Excel

Microsoft Outlook

Descrizione del lavoro

Job Title: Contracts Manager – North Italy

Department: Contracting

Location (primary): Italy – home based. Alternatively, London or Palma office

Key Responsibilities:

1. Consult and agree with the Director of Contracting on specific product requirements.
2. Expand WebBeds portfolio by analyzing market trends in the destination and finding new opportunities.
3. Ensure hotels are re-contracted and available for sale within specified deadlines.
4. Organize regular visits to hotels to build and maintain relationships; frequent business trips are required.
5. Negotiate and contract rates, special offers, allocations, added-value deals, overrides, and other special deals to ensure competitive market rates and increase booking volume.
6. Monitor competitor pricing and availability regularly in line with demand.
7. Analyze weekly sales reports to identify market trends and growth opportunities.
8. Advise on preferred partner hotels, negotiate exclusive deals.
9. Address and resolve standard/service level issues with suppliers.
10. Ensure hotel details (photos, amenities, etc.) are updated regularly.
11. Support suppliers with tools and procedures, including extranet demonstrations.
12. Assist with group placements as needed.
13. Manage supplier relationships throughout the contract period, including deal closeouts and liaising with relevant departments.
14. Coordinate with Health and Safety teams for report completion and updates.
15. Communicate professionally both internally and externally, adhering to corporate guidelines.

Key Measures:

• Achievement of company and department performance targets, objectives, and budgets.
• Achievement of individual objectives.
• Timely delivery of high-quality tasks.

Essential Qualifications & Knowledge:

• Contracting experience within the tourism industry and established relationships in the Italian market.
• Strong negotiation skills, proactive, dynamic, passionate, team-oriented, with a willingness to go the extra mile.
• Ability to develop and maintain trusting relationships with hoteliers.
• Stakeholder management skills and professional presence.

Experience, Skills, and Behavioral Requirements:

• High accuracy and attention to detail.
• Commercial awareness, problem-solving, and creativity.
• Effective time management and business strategy skills.
• Excellent written and verbal communication skills in Italian and English.
• Professional fluency in both languages.
• Ability to work under pressure and meet strict deadlines.
• Proficiency in Microsoft Word, Excel, and Outlook.