Continuous Improvement Manager, Amazon Transportation Services, ACES Outbound Transportation

Amazon; Trento; In loco; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

A leading global technology company is looking for a Strategic Leader in Logistics to drive innovation in their learning ecosystem. The role requires expertise in process optimization, project management, and team leadership within logistics operations. Candidates should have a Bachelor's degree and 5+ years of relevant experience. Proficiency in data analysis and project management tools is essential. This position will be based in Trento, Italy.

Competenze

• 5+ years experience in transportation/logistics operations.
• Proven track record in process improvement.
• Proficient in English (C1) both written and spoken.

Mansioni

• Identify and analyze operational inefficiencies.
• Lead cross-functional improvement projects.
• Analyze transportation metrics and performance data.

Conoscenze

Process improvement

Data analysis

Team leadership

Project management

Formazione

Bachelor's degree

Master's degree

Strumenti

Excel

BI tools (Power BI, Tableau)

Transportation management systems

Descrizione del lavoro

Overview

Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history. We're seeking a strategic leader to drive innovation and excellence in our carrier and driver learning ecosystem. This senior-level position will shape the future of our learning strategy while leading cross-functional teams to deliver best-in-class training solutions.

About the team As part of Amazon Customer Excellence Systems (ACES) team, we work to continually improve the Amazon Logistics experience. We look after high-impact initiatives and help to develop, roll out and look after a range of logistics-focused projects. Using data-driven tools, we’re able to see how we can make processes better and more efficient, or how we can reduce waste across the business. Our team supports field operations to launch new programmes and technology-based solutions across Mexico, helping them meet customer demand and drive customer-focused innovation.

Responsibilities

• Process Optimization: Identify and analyze operational inefficiencies; Develop and implement process improvement solutions; Lead Lean/Six Sigma projects; Create standardized work procedures; Monitor KPIs and metrics for transportation operations.
• Project Management: Lead cross-functional improvement projects; Develop project timelines and resource allocation plans; Track project progress and ROI; Manage change implementation processes; Document and report project outcomes.
• Data Analysis: Analyze transportation metrics and performance data; Identify trends and improvement opportunities; Create data visualization tools and dashboards; Develop predictive models for operational optimization; Generate regular performance reports.
• Team Leadership: Train staff on continuous improvement methodologies; Facilitate improvement workshops and kaizen events; Coach teams on problem-solving techniques; Build and maintain improvement culture; Coordinate with various departments and stakeholders.
• A day in the life: Review overnight transportation reports, attend daily operations meetings to discuss performance metrics and challenges, facilitate cross-functional problem-solving, analyze data from the Transportation Management System (TMS) to identify route trends, collaborate with finance on ROI and budgets, and work on project plans for automation initiatives.

Qualifications

• Basic: Bachelor's degree; 5+ years experience in transportation/logistics operations; Proven track record in process improvement; Knowledge of transportation management systems; Familiarity with process mapping tools; Advanced Excel and data analysis skills; Proficient in English both written and spoken (C1).

Preferred Qualifications

• Master's degree
• Six Sigma Black Belt certification
• Project management certification (PMP)
• Experience with automation and digital transformation
• Knowledge of multiple transportation modes (truck, rail, air, ocean)
• Experience with BI tools (Power BI, Tableau)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.