Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Velenosi & Meredith Consulting; taranto; In loco; EUR 24.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading consulting firm is hiring a Content Moderator / Customer Service Agent in Portugal. Candidates must be fluent in Italian and have strong English skills. The role involves moderating content, providing customer support, and ensuring online safety. Relocation assistance is offered to candidates relocating from abroad.

Servizi

Relocation assistance

Full onboarding and paid training

Multicultural team environment

Career growth opportunities

Competenze

• Fluent in Italian, strong English skills.
• Experience in customer service or moderation preferred.

Mansioni

• Moderate user-generated content in line with policies.
• Handle user inquiries via chat and email.
• Protect online communities by enforcing guidelines.

Conoscenze

Empathy

Professionalism

English (B2+)

Italian (C2/native)

Descrizione del lavoro

We're Hiring: Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Do you speak Italian fluently and have strong English skills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team in Portugal (Lisbon or Porto), where you'll ensure a secure and respectful user experience while delivering top-tier customer support.

Location: Lisbon or Porto, Portugal (On-site)

EU Passport Required

️ Languages: Italian (C2/native) + English (B2+)

Contract Type: Full-time

Schedule: Rotational shifts across weekdays and weekends

️ Relocation support provided if you're moving from abroad

What Youll Be Doing:

• Review and moderate user-generated content in line with platform policies
• Handle user inquiries via chat, email, or internal tools with empathy and professionalism
• Escalate violations or complex cases according to internal protocols
• Protect online communities by enforcing safety guidelines
• Maintain accurate logs of interactions and moderation actions
  
  
  

What We Offer:

• Relocation assistance (travel + accommodation support)
• Full onboarding and paid training
• Multicultural team environment in sunny Portugal
• Modern office facilities and supportive leadership
• Clear path for career growth in digital services and operations
  
  
  

Help make the digital world safer while growing your international career.

Apply now and join a purpose-driven team in Portugal!

Contacts: [e-mail]