Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Radiant Career Solutions; Sassari; In loco; EUR 22.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading company in digital services is hiring a Content Moderator / Customer Service Agent fluent in Italian and English. This full-time position based in Portugal involves reviewing user-generated content, ensuring online safety, and providing exceptional customer support. Relocation support is offered for candidates moving from abroad, providing a unique opportunity to grow within a multicultural team in a vibrant environment.

Servizi

Relocation assistance (travel + accommodation support)

Full onboarding and paid training

Multicultural team environment

Modern office facilities

Clear path for career growth

Competenze

• C2 level in Italian and B2+ in English required.
• Passion for online safety.

Mansioni

• Review and moderate user-generated content according to platform policies.
• Handle user inquiries with empathy via chat, email, or internal tools.
• Maintain logs of interactions and moderation actions.

Conoscenze

Fluent in Italian

Strong English skills

Empathy

Professionalism

Descrizione del lavoro

Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

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Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

We're Hiring: Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Do you speak Italian fluently and have strong English skills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team in Portugal (Lisbon or Porto), where you'll ensure a secure and respectful user experience while delivering top-tier customer support.

Location: Lisbon or Porto, Portugal (On-site)

EU Passport Required

️ Languages: Italian (C2/native) + English (B2+)

Contract Type: Full-time

Schedule: Rotational shifts across weekdays and weekends

️ Relocation support provided if you're moving from abroad

What Youll Be Doing:

• Review and moderate user-generated content in line with platform policies
• Handle user inquiries via chat, email, or internal tools with empathy and professionalism
• Escalate violations or complex cases according to internal protocols
• Protect online communities by enforcing safety guidelines
• Maintain accurate logs of interactions and moderation actions
  
  
  

What We Offer:

• Relocation assistance (travel + accommodation support)
• Full onboarding and paid training
• Multicultural team environment in sunny Portugal
• Modern office facilities and supportive leadership
• Clear path for career growth in digital services and operations
  
  
  

Help make the digital world safer while growing your international career.

Apply now and join a purpose-driven team in Portugal!

Contacts: [e-mail]