Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Velenosi & Meredith Consulting; Milano; In loco; EUR 22.000 - 28.000; Tempo pieno

Descrizione del lavoro

Join a leading consulting firm as a Content Moderator / Customer Service Agent in Portugal. You will ensure a safe online environment and provide exceptional customer support. Candidates should be fluent in Italian and English, enthusiastic about online safety, and looking for career growth in a multicultural team.

Servizi

Relocation assistance

Paid training

Multicultural team environment

Career growth opportunities

Modern office facilities

Competenze

• Fluent in Italian and English.
• Passionate about online safety.
• Experience in customer support or moderation preferred.

Mansioni

• Review and moderate user-generated content.
• Handle user inquiries via chat, email, or internal tools.
• Enforce safety guidelines and maintain accurate logs.

Conoscenze

Fluency in Italian

Strong English skills

Empathy

Professionalism

Descrizione del lavoro

Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Job Openings Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

About the job Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

We're Hiring: Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Do you speak Italian fluently and have strong English skills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team in Portugal (Lisbon or Porto), where you'll ensure a secure and respectful user experience while delivering top-tier customer support.

What Youll Be Doing:

• Review and moderate user-generated content in line with platform policies
• Handle user inquiries via chat, email, or internal tools with empathy and professionalism
• Escalate violations or complex cases according to internal protocols
• Protect online communities by enforcing safety guidelines
• Maintain accurate logs of interactions and moderation actions

What We Offer:

• Relocation assistance (travel + accommodation support)
• Full onboarding and paid training
• Multicultural team environment in sunny Portugal
• Modern office facilities and supportive leadership
• Clear path for career growth in digital services and operations

Help make the digital world safer while growing your international career.

Apply now and join a purpose-driven team in Portugal!