Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Radiant Career Solutions; Messina; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading company is seeking a Content Moderator / Customer Service Agent fluent in Italian to join its team in Lisbon or Porto, Portugal. This full-time role involves moderating online content, ensuring user safety, and delivering exceptional customer service. The position offers relocation support, a multicultural work environment, and potential career growth in digital services.

Servizi

Relocation assistance

Full onboarding and paid training

Multicultural team environment

Modern office facilities

Career growth opportunities

Competenze

• Fluent in Italian (C2/native) and strong English (B2+).
• Experience in customer service is a plus.

Mansioni

• Review and moderate user-generated content according to platform policies.
• Handle user inquiries via chat, email, or internal tools.
• Enforce safety guidelines and log interactions.

Conoscenze

Empathy

Professionalism

Communication

Descrizione del lavoro

Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

We're Hiring: Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Do you speak Italian fluently and have strong English skills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team in Portugal (Lisbon or Porto), where you'll ensure a secure and respectful user experience while delivering top-tier customer support.

Location: Lisbon or Porto, Portugal (On-site)

EU Passport Required

️ Languages: Italian (C2/native) + English (B2+)

Contract Type: Full-time

Schedule: Rotational shifts across weekdays and weekends

️ Relocation support provided if you're moving from abroad

What Youll Be Doing:

• Review and moderate user-generated content in line with platform policies
• Handle user inquiries via chat, email, or internal tools with empathy and professionalism
• Escalate violations or complex cases according to internal protocols
• Protect online communities by enforcing safety guidelines
• Maintain accurate logs of interactions and moderation actions
  
  
  

What We Offer:

• Relocation assistance (travel + accommodation support)
• Full onboarding and paid training
• Multicultural team environment in sunny Portugal
• Modern office facilities and supportive leadership
• Clear path for career growth in digital services and operations
  
  
  

Help make the digital world safer while growing your international career.

Apply now and join a purpose-driven team in Portugal!

Contacts: [e-mail]

Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Italian Content Moderator or Customer Support Agent - RELOCATION

Italian speaking Social Media Content reviewer in Lisbon w/ Relocation bonus

Italian speaking Social Media Content reviewer in Lisbon w/ Relocation bonus

Italian speaking Social Media Content reviewer in Lisbon w/ Relocation bonus

Italian speaking Social Media Content reviewer in Lisbon w/ Relocation bonus

Italian speaking Social Media Content reviewer in Lisbon w/ Relocation bonus

Italian speaking Social Media Content reviewer in Lisbon w/ Relocation bonus