Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Velenosi & Meredith Consulting; Messina; In loco; EUR 24.000 - 36.000; Tempo pieno

Descrizione del lavoro

A dynamic company is seeking a Content Moderator / Customer Service Agent fluent in Italian to provide exceptional support and moderation in Portugal. This full-time on-site role involves engaging with users and ensuring a safe digital environment while enjoying relocation benefits and a multicultural work atmosphere.

Servizi

Relocation assistance (travel + accommodation support)

Full onboarding and paid training

Multicultural team environment

Modern office facilities

Clear career growth path

Competenze

• Strong fluency in Italian (C2/native)
• Good command of English (B2+)
• Experience in customer service is desirable

Mansioni

• Review and moderate user-generated content
• Handle user inquiries via chat, email, or tools
• Enforce safety guidelines and maintain logs

Conoscenze

Fluency in Italian

Fluency in English

Empathy

Professionalism

Descrizione del lavoro

Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

We're Hiring: Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Do you speak Italian fluently and have strong English skills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team in Portugal (Lisbon or Porto), where you'll ensure a secure and respectful user experience while delivering top-tier customer support.

Location: Lisbon or Porto, Portugal (On-site)

EU Passport Required

️ Languages: Italian (C2/native) + English (B2+)

Contract Type: Full-time

Schedule: Rotational shifts across weekdays and weekends

️ Relocation support provided if you're moving from abroad

What Youll Be Doing:

• Review and moderate user-generated content in line with platform policies
• Handle user inquiries via chat, email, or internal tools with empathy and professionalism
• Escalate violations or complex cases according to internal protocols
• Protect online communities by enforcing safety guidelines
• Maintain accurate logs of interactions and moderation actions
  
  
  

What We Offer:

• Relocation assistance (travel + accommodation support)
• Full onboarding and paid training
• Multicultural team environment in sunny Portugal
• Modern office facilities and supportive leadership
• Clear path for career growth in digital services and operations
  
  
  

Help make the digital world safer while growing your international career.

Apply now and join a purpose-driven team in Portugal!

Contacts: [e-mail]

Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Italian Content Moderator or Customer Support Agent - RELOCATION

Italian speaking Social Media Content reviewer in Lisbon w/ Relocation bonus

Italian speaking Social Media Content reviewer in Lisbon w/ Relocation bonus

Italian speaking Social Media Content reviewer in Lisbon w/ Relocation bonus

Italian speaking Social Media Content reviewer in Lisbon w/ Relocation bonus

Italian speaking Social Media Content reviewer in Lisbon w/ Relocation bonus

Italian speaking Social Media Content reviewer in Lisbon w/ Relocation bonus