Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Cbtalents; Messina; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

Cbtalents is hiring a Content Moderator / Customer Service Agent fluent in Italian for on-site roles in Portugal. Responsibilities include moderating content and supporting users across platforms. This opportunity offers relocation support, paid training, and a multicultural work environment, contributing to a safer digital world.

Servizi

Relocation assistance (travel + accommodation support)

Full onboarding and paid training

Multicultural team environment

Clear path for career growth

Competenze

• Fluent in Italian (C2/native) and strong English skills (B2+).
• Experience with customer service or moderation is a plus.

Mansioni

• Review and moderate user-generated content according to policies.
• Handle user inquiries via chat, email, or internal tools.
• Enforce safety guidelines to protect online communities.

Conoscenze

Fluent Italian

Strong English skills

Empathy

Professionalism

Descrizione del lavoro

Social network you want to login/join with:

Content Moderator / Customer Service Agent with Italian - Portugal (on-site), Messina

col-narrow-left

Client:

Cbtalents

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

61aec6f08cb6

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

col-wide

Job Description:

We're Hiring: Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Do you speak Italian fluently and have strong English skills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team in Portugal (Lisbon or Porto), where you'll ensure a secure and respectful user experience while delivering top-tier customer support.

Location: Lisbon or Porto, Portugal (On-site)
EU Passport required
️ Languages: Italian (C2/native) + English (B2+)
Contract Type: Full-time
Schedule: Rotational shifts across weekdays and weekends
️ Relocation support provided if you're moving from abroad

What Youll Be Doing:

• Review and moderate user-generated content in line with platform policies
• Handle user inquiries via chat, email, or internal tools with empathy and professionalism
• Escalate violations or complex cases according to internal protocols
• Protect online communities by enforcing safety guidelines
• Maintain accurate logs of interactions and moderation actions

What We Offer:

• Relocation assistance (travel + accommodation support)
• Full onboarding and paid training
• Multicultural team environment in sunny Portugal
• Modern office facilities and supportive leadership
• Clear path for career growth in digital services and operations

Help make the digital world safer while growing your international career.

Apply now and join a purpose-driven team in Portugal!