Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Velenosi & Meredith Consulting; Bari; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A global consulting firm is seeking a Content Moderator / Customer Service Agent fluent in Italian and English to ensure online safety for users. This role involves moderating content and providing top-notch customer support in a multicultural team environment in Portugal. The position offers relocation assistance, comprehensive training, and a clear career growth path in digital services.

Servizi

Relocation assistance (travel + accommodation support)

Full onboarding and paid training

Multicultural team environment

Modern office facilities

Clear path for career growth

Competenze

• Fluency in Italian and English required.
• Passionate about online safety.
• Ability to work in a multicultural team.

Mansioni

• Review and moderate user-generated content.
• Handle user inquiries via chat and email.
• Enforce safety guidelines and maintain logs.

Conoscenze

Fluent in Italian

Strong English skills

Empathy

Professionalism

Descrizione del lavoro

Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Job Openings Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

About the job Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

We're Hiring: Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Do you speak Italian fluently and have strong English skills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team in Portugal (Lisbon or Porto), where you'll ensure a secure and respectful user experience while delivering top-tier customer support.

What Youll Be Doing:

• Review and moderate user-generated content in line with platform policies
• Handle user inquiries via chat, email, or internal tools with empathy and professionalism
• Escalate violations or complex cases according to internal protocols
• Protect online communities by enforcing safety guidelines
• Maintain accurate logs of interactions and moderation actions

What We Offer:

• Relocation assistance (travel + accommodation support)
• Full onboarding and paid training
• Multicultural team environment in sunny Portugal
• Modern office facilities and supportive leadership
• Clear path for career growth in digital services and operations

Help make the digital world safer while growing your international career.

Apply now and join a purpose-driven team in Portugal!