Content Moderator / Customer Service Agent with Italian - Portugal

Cbtalents; Venezia; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading international team in Portugal seeks a Content Moderator / Customer Service Agent fluent in Italian and English. Responsibilities include moderating content, assisting users, and enforcing safety guidelines. Join a multicultural environment with relocation support and opportunities for career growth.

Servizi

Relocation assistance

Full onboarding and paid training

Multicultural team environment

Modern office facilities

Career growth opportunities

Competenze

• Fluent in Italian and strong English skills required.
• Experience in content moderation or customer service is a plus.

Mansioni

• Review and moderate user-generated content in line with platform policies.
• Handle user inquiries via chat, email, or internal tools.
• Protect online communities by enforcing safety guidelines.

Conoscenze

Fluency in Italian

Strong English skills

Professionalism

Empathy

Descrizione del lavoro

Were Hiring : Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Do you speak Italian fluently and have strong English skills Are you passionate about maintaining online safety and helping users navigate digital platforms Join an international team in Portugal (Lisbon or Porto) where youll ensure a secure and respectful user experience while delivering top-tier customer support.

Location : Lisbon or Porto Portugal (On-site)

EU Passport required

Contract Type : Full-time

Schedule : Rotational shifts across weekdays and weekends

Relocation support provided if youre moving from abroad

What Youll Be Doing :

• Review and moderate user-generated content in line with platform policies
• Handle user inquiries via chat email or internal tools with empathy and professionalism
• Escalate violations or complex cases according to internal protocols
• Protect online communities by enforcing safety guidelines
• Maintain accurate logs of interactions and moderation actions

What We Offer :

• Relocation assistance (travel accommodation support)
• Full onboarding and paid training
• Multicultural team environment in sunny Portugal
• Modern office facilities and supportive leadership
• Clear path for career growth in digital services and operations

Help make the digital world safer while growing your international career.

Apply now and join a purpose-driven team in Portugal!

Contacts : Key Skills

Employment Type : Full Time

Experience : years

Vacancy : 1