Content Designer - Remote friendly

Qonto; Milano; Remoto; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

Qonto is seeking a Content Designer to enhance the content experience for SMEs. The role involves designing content solutions, collaborating with cross-functional teams, and promoting user-centered content practices in a diverse and vibrant workplace. As a Content Designer, you will shape strategic content decisions and contribute to a culture of continuous learning and improvement.

Servizi

Dynamic career track

Inclusive work environment

Meal voucher

Public transportation reimbursement

Health insurance

Employee well-being initiatives

Childcare benefits

Monthly team events

Competenze

• Fluent in English; bonus for other languages like French, German, or Spanish.
• Experience in cross-functional teams and content frameworks.
• Solid linguistic and UX design skills.

Mansioni

• Design end-to-end content experiences and lead content system evolution.
• Collaborate as a strategic partner in cross-functional teams.
• Champion content design practices by mentoring peers.

Conoscenze

Content design mastery

Strategic mindset

Language proficiency

Team player

Business impact focus

Descrizione del lavoro

Req#: 6a90b203-4e37-4c2e-a34d-dc14281667ca

Our mission ? Creating the freedom for SMEs to succeed in business and beyond, by delivering Europe’s leading finance workspace. We combine business-class tools (seamless invoicing, spend management, and pre-accounting) with unwaveringly attentive 24/7 support, designed to help businesses breeze through all things finance.

Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking!

Our values:

Customer focus | Prioritize customers in everything you do

Ownership | Own your part, get things done

Teamwork | Make (team)work easy

Mastery | Continuously raise the bar

Integrity | Always do what’s right, and respect people

Our beliefs: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.

Discover the steps we took to create a discrimination-free hiring process .

Content Designers at Qonto use words, content, and systems to deliver the best experience and create the finance solution that energizes European SMEs.

Qonto’s Content Design team consists of 20 highly-skilled professionals, including leads, experts, and senior roles, representing almost 10 different nationalities and backgrounds.

As a Content Designer at Qonto, you will

• Design end-to-end content experiences from information architecture and user flows to clear, contextual copy, making sure every touchpoint feels seamless and intuitive;

• Lead content system evolution by creating scalable patterns, content principles, and design system components;

• Own the complete project lifecycle from user and semantic research, benchmarking, constraints analysis all the way through to localization and technical implementation;

• Spot content opportunities that influence our product roadmap and business outcomes;

• Collaborate as a strategic partner in cross-functional teams, jumping in from day one to help shape design and product vision;

• Champion content design practices by mentoring design and product peers, setting content design standards, and advocating for user-centered content decisions across the organization.

What you can expect

• Join a team of 16 Content Designers in a mature, vibrant, and diverse design studio of 90+ professionals from 15+ nationalities where content design drives strategic decisions;

Work alongside amazing people from Tech, Legal, Compliance, CS, and external partners;

• Shape content with strategic impact, from naming features and developing branding concepts to designing meaningful in-app content patterns;

• Enjoy a continuous learning culture and benefit from Qonto's structured approach to helping you grow professionally, and commitment to always raising the bar;

• Work with a variety of different tools and methodologies, and experiment with AI-based ones to build content design capabilities and help shape how the role evolves.

About your future managers

Our UX Writing team is spearheaded by Mélanie , Fiorella , and Andrea .

Their background:

Our Content Design team is spearheaded by Mélanie, Fiorella, and Andrea.

• Mélanie worked as a translator and copywriter in different sectors including tourism, subtitling, and engineering before becoming specialized in luxury. She joined Qonto in 2020 to dive into product content. Now she and her team focus on the core banking features – everything from cards and transfers to financing and savings.

• Fiorella brings 10 years of UX Writing and Content Design experience from big tech companies like Envato, Booking.com , and Hopin. At Qonto, her team works on the customer journey from the very first "hello" during onboarding and registration, all the way through setting up business accounts and localizing our product.

• Andrea has been shaping UX at Qonto since 2021. With his background in communication and content design for behavioral change, he leads a team putting content efforts on our financial tools – think invoicing, bookkeeping, spend management, and cash flow monitoring.

Each brings unique experience and perspective to the team, from Mélanie's structured approach and deep understanding of Qonto, to Fiorella's decade-long expertise in UX Writing, and to Andrea’s organization and attention to detail, elevating our product to new heights.

About You

• Content design mastery: You've got solid linguistic and UX design skills and can help guide design teams in making smart and strategic content decisions;

• Language proficiency: You're fluent in English. Bonus points if you also speak French, German, Spanish, Italian, Portuguese, Dutch, or Flemish!

• Strategic mindset and system thinking: You see the bigger picture beyond individual features, and you know how to apply design methods to content challenges. You also look beyond word choices and are interested in scalable content frameworks and design systems principles. Design/Content systems experience is a plus!

• Team player: You've worked closely with Product Designers, Product Managers, and Developers, and know how to make cross-functional collaboration work effectively in fast-paced environments;

• Business impact focus: You understand that content isn't just about pretty words – it's about driving conversions, keeping users engaged, and hitting business goals, and you've got experience measuring and tweaking content to make it perform better.

At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.





Perks

A tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed.

- Offices in Paris, Berlin, Milan, Barcelona, and Belgrade;

- Tailor-made remote work policy depending on the job you apply for and where you live;

- Competitive salary package;

- A meal voucher;

- Public transportation reimbursement (part or global);

- A great health insurance (depending on the country);

- Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities;

- A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners;

- Monthly team events.

Our hiring process:

- Interviews with your Talent Acquisition Manager and future managers

- A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could be like

Find more information about our interview process on our careers website .

On average, our process lasts 20 working days and offers usually follow within 48 hours

To learn more about us:

Qonto's Blog | Les Échos I L'Usine Digitale | Courrier Cadres

To know how your personal data will be processed during your application process or to request its deletion, please click here .

About the company

The neobank for SMEs and freelancers. Qonto provides a fully featured business account with a simplified accounting flow.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.