Contact Center recupero crediti

Job Opportunity: Contact Center Employee at Adecco Italia S.p.a

Adecco Italia S.p.a is seeking contact center employees in the debt recovery sector.

Main Activities:

1. Manage inbound calls.
2. Contact clients needing assistance with overdue invoices.
3. Provide consultancy to verify reasons for non-payment with clients to prevent service suspension and recurring administrative issues.

Training:

Selected candidates will participate in a pre-employment training course starting on May 5th, lasting one week.

Requirements:

• Middle school diploma.
• Good communication skills and a commercial attitude.
• Propensity for telephone contact.
• Strong motivation and results-oriented approach.
• Previous customer service experience.
• Active listening skills.
• Time management.
• Empathy.
• Excellent computer skills and familiarity with IT systems.

Offer:

Fixed-term contract with the company, part-time 30 hours/week over 5 days. Work hours are on shifts from Monday to Saturday, 9:00 AM to 9:00 PM.

Contract according to CCNL Telecomunicazioni, Level II.

Work Location:

Via della Nocetta, 00164 Rome.

Additional Information:

• Start date: 05/05/2025.
• Category: Call Center / Customer Care.
• City: Rome.
• Availability: Shift work without night shifts.

Candidates are invited to read the privacy policy in compliance with D.lgs. 198/2006, D.lgs 215/2003, and D.lgs 216/2003, available on the application form page. Be cautious of false ads; visit our phishing awareness page on adecco.it for tips.

Adecco Italia S.p.A. (Aut. Min. Prot. N.1100-SG del 26.11.2004).