Consulting Engineer R&S (Routing and Switching)

JR Italy; Roma; Ibrido; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a Consulting Engineer R&S to join their dynamic team. In this role, you will help customers plan and implement Cisco solutions, ensuring optimal performance and satisfaction. You will collaborate with internal teams and customers to design and troubleshoot complex systems, driving technology transitions and delivering impactful results. This position offers a mix of remote and onsite work, providing flexibility while engaging in exciting projects that shape the future of technology. If you're passionate about innovation and customer success, this opportunity is perfect for you.

Competenze

• Experience with Cisco products and customer engagement.
• Strong project management skills and technical design expertise.

Mansioni

• Plan, design, and implement Cisco products and solutions.
• Drive technology design and optimization for customer projects.

Conoscenze

Cisco Products

Project Management

Technical Design

Problem Resolution

Customer Engagement

Formazione

Bachelor's Degree in Engineering

Cisco Certifications

Strumenti

Cisco Suite

Test Environments

Descrizione del lavoro

Role: Consulting Engineer R&S (Routing and Switching)

Start Date: May 2025

End Date: 12 Months+ extension possible

Capacity: 5 days a week

Location: 2 days Remote and 3 days Onsite Italy, Rome and Milan

Job Description:

Responsibilities:

• Helps customer to plan, design, and implement Cisco products, services and solutions
• Drives technology design, implementation, execution and/or optimization for customer projects/accounts
• Works with customers to plan, design, configure and/or diagnose Cisco’s suite of products, services and solutions to accelerate customer outcomes
• Assists customers with integration and implementation of tools, systems and service assurance
• Supports presale activities and translates business requirements into solution design
• Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues
• Creates and delivers customer collateral, portals, documentation and knowledge transfer
• Aligns technical deliverables to customer business outcomes
• Drives customer technology transitions, influencing solution architectures and services
• Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals

Specific Tasks:

• Works with customers along with appropriate internal and external resources (e.g., Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions
• Takes responsibility for task/project implementation for assigned customer engagements
• Captures and contributes to new implementation techniques and methodologies utilized in customer delivery and shares lessons learned with the broader team
• Creates and reviews project deliverables e.g., Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans
• Builds and/or leverages test environments as required to resolve complex problems and compatibility issues
• Leverages software skills and tools to configure, deploy and troubleshoot Cisco products and solutions. Contributes to the development of digital intellectual capital (e.g., scripts, digital signatures).
• Acts as an initial focal point for problem resolution for assigned customer engagements, ensuring proper and quick resolution of major customer problems across technologies.

Scope:

• Collaborates with other Consulting Engineers in relevant technology domains to ensure optimal resource use to meet customer needs
• Typically interacts with individual contributors, managers, and customers
• Provides input to Sales team on technology solutions for customers

Complexity:

• Works on moderately complex problems, considering multiple solutions before finalizing the approach