Conference and Events Sales Agent

Hilton; Venezia; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading global hospitality company in Venice is seeking a Conference and Events Sales agent. In this role, you will support sales administration for hotel events, maximize revenue through effective selling techniques, and build strong relationships with customers to understand their needs. Candidates should have strong communication skills and prior experience in events. This position offers full-time employment with a focus on exceptional customer service.

Competenze

• Demonstrated previous experience working in the Conference and Events function.
• Ability to handle all customer enquiries with professionalism.
• Confident telephone manner.

Mansioni

• Support sales administration needs for hotel events.
• Maximize rooms and events revenue.
• Build strong relationships with customers.

Conoscenze

Good organizational and administration skills

Positive attitude

Good communication skills

High level of IT skills

Fluent Business English

Experience in Conference and Events

Descrizione del lavoro

What are we looking for

A Conference and Events Sales agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow :

• Good organizational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Excellent grooming standards
• Fluent Business English
• Demonstrated previous experience working in the Conference and Events function

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

EOE / AA / Disabled / Veterans

What will I be doing

As a Conference and Events Sales agent you will support sales administration needs for hotel events and work closely with customers to determine their needs and build repeat and expanded business. The Conference and Events Sales agent will also work closely with the Sales function to contribute to strategy and promotional activities. Specifically a Conference and Events Sales agent will perform the following tasks to the highest standards :

• Maximize rooms groups conference and events revenue through reactive selling and commercial management techniques
• Convert customer enquiries into confirmed sales
• Handle all customer enquiries with a professional telephone manner and demonstrate high standards of customer service
• Convert and confirm existing opportunities to increase sales and conversions within the Team
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds

Required Experience :

Unclear Seniority

Key Skills

Corrosion Inspection,Correspondent,Data Entry Operation,Elevator Maintenance,AC Maintenance,Jboss

Employment Type : Full-Time

Department / Functional Area : Sales

Experience : years

Vacancy : 1