Compliance Officer, Digital Service Act (DSA), Trustworthy Shopping Experience EU

Amazon Italia Services Srl - B97; Turbigo; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading multinational e-commerce company is seeking a DSA Compliance Officer to work on compliance frameworks related to the EU Digital Services Act. The role involves collaboration with various teams and providing compliance advice, alongside managing operational compliance processes. Ideal candidates will have a strong background in compliance program management and excellent communication skills. Experience with SQL and Excel is preferred.

Competenze

• Experience in compliance program management, legal, governance, audit, risk or loss prevention.
• Experience handling confidential information.

Mansioni

• Support operational compliance oversight frameworks and policies.
• Participate in gap analyses for compliance.
• Provide compliance advice to business stakeholders.
• Track and document compliance risks.
• Help develop training programs on compliance matters.

Conoscenze

Compliance program management

Data analysis

Communication skills

Formazione

Bachelor's degree or equivalent

Strumenti

SQL

Excel

Descrizione del lavoro

Overview

Position available in Munich, Luxembourg, Iasi or Milan.

We are looking for a DSA Compliance Officer. In this role, you will work closely with our DSA Compliance team and 60+ partner teams on the management of the EU Digital Services Act (DSA).

You will support the development and implementation of operational compliance frameworks, policies, and procedures to ensure adherence to regulatory requirements and industry best practices. You will assist in the identification, assessment, and monitoring of key operational risk indicators, areas of improvements, and recommend appropriate action. You will support our annual audit process and help explore new tech and AI solutions to streamline and increase efficiency within our audits. You will partner with numerous Amazon teams, including Legal, Public Policy, Product Quality, Brand Registry, Product Safety, Advertising, and several other business, product, and tech teams.

You should have demonstrated experience supporting large-scale programs across a matrixed organization. You must have excellent written and verbal communication skills, with the ability to use data analysis to solve complex problems.

Responsibilities

Regulatory Compliance :

• Support the development and implementation of operational compliance oversight frameworks, policies, and procedures to ensure adherence to the DSA and potentially other EU product-related compliance regulations.
• Participate in gap analyses to identify areas of non-compliance and recommend required changes to Amazon's business practices;
• Work alongside Legal, Risk, and business stakeholders to help maintain and update compliance policies and control frameworks.
• Support the annual audit program from a program management perspective, including exploring new ways to streamline and increase efficiency within the audit, including through automation, data scraping and GenAI

Compliance Advisory

• Support the delivery of accurate and timely second-line compliance advice to the business, in conjunction with stakeholders;
• Help evaluate compliance risks and analyze compliance requirements within new and existing business propositions and product launches;
• Partner with the business to implement appropriate controls and mitigation strategies.

Subject Matter Expertise

• Develop expertise and serve as a knowledge resource for the business on key regulatory topics;

Risk Monitoring and Reporting

• Track and document compliance risks and issues, collaborating with internal risk management teams (Risk Management, InfoSec) to identify necessary mitigation steps;
• Assist in the provision of regulatory reporting and external audits.

Training and Awareness

• Help develop and deliver training programs on compliance matters to the Compliance organization and the wider Amazon business;
• Support a culture of compliance and risk awareness across the organization;

About the team

At Amazon we believe that customer trust is of paramount importance to anything we do. To raise that bar, the Trustworthy Shopping Experience team works with regulators, brands, selling partners, and customers to identify, to mitigate, and to prevent product safety risk and product compliance risk.

The Trustworthy Shopping Experience EU team covers product safety, product compliance, product quality for our Retail and Seller businesses in UK and EU stores. For the EU DSA law, our Compliance Office partners with 60 teams across Selling Partner Services, Ads, and Shopping orgs to ensure Amazon’s DSA compliance.

Qualifications

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent
• Experience in compliance program management, legal, governance, audit, risk / loss prevention, or equivalent
• Experience handling confidential information

PREFERRED QUALIFICATIONS

• Professional auditing qualification, or similar risk or compliance credentials
• Experience with SQL and Excel
• Experience in program requirements definition, together with data and metrics leveraging to drive improvements