Community Associate

Spaces. offices | co-working | meeting rooms.; Milano; In loco; EUR 25.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading co-working space provider in Milano is seeking a Community Associate. You will ensure guests feel at home by delivering exceptional service, maintaining a welcoming environment, and coordinating meeting room bookings. The ideal candidate is customer-focused, a team player, and confident in using MS Office. This full-time role offers a vibrant work atmosphere and opportunities for personal development.

Servizi

Inspiring work environment

Social events

Training and development

Competenze

• Super customer-focused individual.
• Great ability to work in a team.
• Confident in handling MS Office and basic IT packages.

Mansioni

• Deliver sparkling, guest-focused service to visitors and members.
• Maintain a welcoming and professional environment.
• Assist guests with information and coordinate catering needs.
• Support reception operations, including mail handling.
• Wrap up by ensuring the space is tidy for the next day.

Conoscenze

Customer-focused

Team player

Confident using MS Office

Descrizione del lavoro

Overview

Join to apply for the Community Associate role at Spaces. offices | co-working | meeting rooms.

Receptionists At Spaces, we call our receptionists Community Associates. Our customers come to us for an inspiring work environment. As one of our receptionists, you’ll help deliver it by providing sparkling service, going the extra mile, and making sure everyone who visits us feels totally at home.

E' richiesta l'appartenenza alle Categorie Protette ai sensi della L. 68/99

Belonging to the Protected Categories pursuant to Law 68/99 is required

Typical day at Spaces

You arrive 15 minutes before the centre opens to make sure everything is ready to go. You order the first cappuccino of the day at the bar and walk through the business club to ensure all lights are on and the space looks tidy. As members arrive, you handle requests such as providing the WiFi code. When a guest needs training in a meeting room, you guide them and check the meeting room calendar to manage bookings. You coordinate with the catering partner to ensure coffee and refreshments are available. You handle mail delivery: check arrivals, place items in the correct mailboxes, and notify members when their mail has arrived. You may assist with online membership registrations when the Sales team is unavailable, issue badges, and coordinate badge creation for other staff as needed. At 6:00pm, you help the group in meeting room 3 to wrap up and invite them to Friday drinks or suggest nearby dining options. After the last guest leaves, you ensure everything is tidy before going home.

Responsibilities

• Deliver sparkling, guest-focused service to Spaces visitors and members.
• Maintain a welcoming, professional appearance and environment.
• Assist guests with information (e.g., WiFi codes) and coordinate room bookings and catering needs.
• Support reception operations, including mail handling and badge issuance.
• Coordinate with teams (Sales, Community Manager) to support events and member services.
• Wrap up the day by ensuring the space is tidy and ready for the next day.

Requirements & Attributes

• Super customer-focused
• A great team player
• Someone who takes good care of their appearance
• Confident using MS Office and other basic IT packages

Benefits

• An inspiring work environment with room for your ideas
• Lots of social events you won’t want to miss
• Training and development

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

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