Commis di Sala - NH Trieste

Minor Hotels - Southern Europe; Trieste/Trst; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading hotel group is seeking motivated Commis di Sala to enhance guest experiences at their restaurant. This role requires strong customer service skills and previous hospitality experience, offering flexible working conditions and development opportunities in a multicultural environment.

Servizi

Global experience with over 150 nationalities

Extensive training programs

Well-being initiatives including flexible conditions

Team member discounts at hotels worldwide

Participation in sustainability programs

Competenze

• Previous experience in similar roles within hotel chains is highly valued.
• Proficiency in the local language and English is required.
• Ability to work independently and in a team.

Mansioni

• Providing excellent customer service to promote satisfaction.
• Managing restaurant reservations and communicating with kitchen staff.
• Identifying opportunities to increase revenue through upselling.

Conoscenze

Customer-oriented attitude

Active listening

Effective communication

Attention to detail

Sales orientation

Formazione

Professional training in hospitality/F&B

Strumenti

Microsoft Office

POS systems

Descrizione del lavoro

Minor Hotels Europe & Americas is seeking part-time and full-time Commis di Sala to join our team. As a Commis di Sala, you will be responsible for taking orders and delivering food and beverages to our guests, ensuring an excellent overall experience.

Responsibilities include:

• Providing excellent customer service to promote satisfaction.
• Welcoming and recognizing all guests according to company standards.
• Maintaining direct and frequent contact with guests, especially during breakfast, lunch, dinner, and events like banquets and coffee breaks.
• Demonstrating knowledge of regular guests and their preferences.
• Knowing and offering information about the hotel restaurant's products and services.
• Reviewing daily specials and menu changes with the F&B team.
• Managing restaurant reservations.
• Communicating effectively with kitchen staff to ensure accurate and timely orders.
• Setting up and cleaning restaurant tables and meeting rooms as required.
• Adhering to brand standards for setup, quality, and service.
• Handling bill payments and transactions using the point-of-sale system, including cash and card payments.
• Identifying opportunities to increase revenue through upselling.
• Ensuring all F&B outlets are clean, organized, and guest-ready.
• Following all relevant health regulations and customer service guidelines.

Qualifications:

• Previous experience in similar roles within hotel chains or related sectors is highly valued.
• Professional training in hospitality/F&B.
• Proficiency in the local language and English.
• Knowledge of computer programs (Microsoft Office, POS systems, etc.).
• Customer-oriented attitude.
• Active listening and effective communication skills.
• Attention to detail.
• Sales orientation.
• Ability to work independently and in a team.

Why choose us?

At Minor Hotels Europe & Americas, we are committed to creating exciting careers worldwide and fostering intercultural experiences. Our passionate teams enjoy benefits such as:

• Global experience with over 150 nationalities.
• Rich career development opportunities through national and international challenges.
• Extensive training programs to enhance skills.
• Well-being initiatives including flexible working conditions.
• Recognition programs and memorable dates for team members.
• Participation in sustainability programs and volunteer initiatives.
• Team member rates and promotions offering discounts at our hotels worldwide and exclusive benefits through our loyalty program.