COMMIS DE RANG - WAITER - WAITRESS (F/M/X)

ORIENT EXPRESS; Roma; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A prestigious hotel in Rome is seeking a dedicated housekeeping staff member to ensure exceptional service and attention to detail in guest relations. This role requires a high level of expertise with minimum two years of experience in a similar environment, ensuring compliance with hotel standards and fostering a welcoming atmosphere. Applicants must possess strong hospitality skills and are expected to work flexible hours, including weekends and holidays.

Competenze

• Minimum 2-years' experience in a high-level Restaurant/Hotel role.
• Flexibility to work on several shifts, weekends, and holidays.
• Good command of Italian and English is mandatory.

Mansioni

• Ensure timely and high-quality table setting and guest service.
• Participate in buffet setup and organization.
• Fulfill guest needs promptly and accurately.

Conoscenze

Guest centricity

Attention to detail

Problem solving

Flexibility

Punctuality

Teamwork

Formazione

Hotel School diploma

Descrizione del lavoro

• Ensure a timely, accurate and high-quality clearing, cleaning and setting up tables, chairs, linens, china, glass and silver flatware in an unobtrusive way to have all prepared for the service to guests,
• Take care of checking and refilling condiment containers according to HACCP and the Hotel standards and regulations,
• Support, when needed ore requested, delivery of small items e.g., soups or beverages,
• Ensure a timely, accurate and high-quality clearing, cleaning and laying of buffets,
• Participate in providing a best-in-class service to guests by welcoming them, providing water, beverages, bread and butter service, following their requests and the Hotel excellence standards,
• Be always ready to gather all guest needs and to timely fulfill all their requests,
• Ensure a synergical collaboration with the Chef de Rang, guaranteeing that the food deliveries from kitchen to the guests match all the Hotel excellence standards.

Qualifications

• Hotel School diploma with high grade,
• Minimum 2-years' experience preferably at a high-level Restaurant / Hotel in the same role,
• Flexibility and openness to cooperate with the other Restaurant lines when necessary and required,
• Guest centricity, constant high attention to details, problem solving, punctuality, proactivity, skills are a must,
• Punctuality, great attention to details, flexibility, high team working,
• Flexibility to work on several shifts, weekends and holidays,
• Italian and English good confidence are mandatory,
• Constant top-level grooming,
• Constant compliance with HACCP, Hotel’s hygiene standards, procedures and code of conduct,
• Ability to work efficiently also under pressure,
• Legal right to work in Italy.