Commis de rang | Season 2025

Belmond Management Limited; Pistoia; In loco; EUR 10.000 - 30.000; Part-time

Descrizione del lavoro

A leading company in hospitality is seeking individuals to join their Food & Beverage team in Italy. Responsibilities include ensuring operational excellence, providing exceptional customer service, and collaborating with team members. This seasonal role offers opportunities for professional development and includes several company perks.

Servizi

Training and development opportunities

Corporate Welfare provided

All meals provided

Uniforms and dry-cleaning included

Team social events

Complimentary accommodation at Belmond hotels

Discounted rates for trains, cruises, and safaris

Accommodation may be provided upon request

2 days off per week

Competenze

• Fluent in Italian and basic English.
• Previous professional experience in a similar role, including internships.
• Passion for service and ambition to grow professionally.

Mansioni

• Fulfill operations of Food & Beverage outlets according to company policies.
• Take care of mise en place and support service.
• Monitor customers' experience and anticipate needs.

Conoscenze

Effective communication

Emotional intelligence

Adaptability

Collaboration

Formazione

Tourism or Hospitality degree

Descrizione del lavoro

MAIN DUTIES & RESPONSIBILITIES

• Fulfill the operations of the Food & Beverage outlets according to the Company policies, high standards, and procedures.

He / she will :

• Take care of the mise en place
• Support the Maite with service
• Clean and set-up floors, tables, chairs, linens, glassware, and silverware for service
• Monitor all aspects of the customers' experience, from the bar layout before they arrive to the experience they receive during the service. Act to enhance a flawless service and anticipate Guests’ needs

Requirements

• Effective communication: communicate clearly and appropriately (both verbally and non-verbally).
• Emotional intelligence: demonstrate sensitivity to the needs and emotions of guests and colleagues and adjust style accordingly. Manage own emotions in challenging situations.
• Adaptability: identify when a different approach is needed and offer solutions. Try and adopt new ways of doing things.
• Collaboration: be willing to work as a team player, share information and skills, and actively seek and provide feedback.

OTHER REQUIREMENTS

• Fluent in Italian and have a basic level of English
• Tourism or Hospitality degree preferred
• Previous professional experience in a similar role, including school internships
• Passion for service and ambition to grow professionally
• Seasonal contract according to Italian law "C.C.N.L. Settore Turismo - Federalberghi."
• Training and development opportunities
• Corporate Welfare provided
• All meals provided
• All uniforms and dry-cleaning
• Team social events
• Complimentary accommodation at Belmond hotels, discounted rates for trains, cruises, safaris, and food & beverage
• Accommodation may be provided upon request
• Time off: Enjoy 2 days off per week

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