Commis de Rang

Hyatt Hotels Corporation; Treviso; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

Join a leading lifestyle hotel in Venice as a Commis de Rang, delivering exceptional guest services and ensuring brand standards. This role offers a dynamic work environment, opportunities for professional growth, and a chance to immerse yourself in Venetian culture while providing outstanding hospitality.

Servizi

Supportive work environment

Inclusive workplace culture

Opportunities for professional growth in F&B

Skill development opportunities

Access to well-being resources

Competenze

• Passion for hospitality and Venetian culture.
• Ability to work independently and in a team.
• Understanding of guest services and hospitality skills.

Mansioni

• Ensure brand standards are met and assist the Team Leader in setting up sections.
• Serve food and beverages, handling orders and queries.
• Maintain stock levels and provide excellent guest service.

Conoscenze

Guest-focused

Detail-oriented

Teamwork

Hospitality

Descrizione del lavoro

Hyatt is a place of learning – similar to a university. The company offers many opportunities for professional and personal growth.

You're here. Now go wherever you want"! HYATT CENTRIC MURANO VENICE, a lifestyle hotel in the heart of the Venetian lagoon, is the starting point for guests eager to discover Venice and its islands, away from the more touristy areas. Murano, the island of glass, offers an authentic Venetian experience and a chance to rediscover Venice through its inhabitants. We are seeking a Commis de Rang to join our team!

Summary

Are you motivated, detail-oriented, guest-focused, and able to work well both independently and as part of a team? Do you have a passion for hospitality and enjoy introducing guests to Venetian customs and culture? If so, we want to hear from you!

Your responsibilities will include :

• Ensuring brand standards are met.
• Collaborating with other outlet staff to support the hotel's overall success and guest satisfaction.
• Assisting the Team Leader in setting up the assigned section efficiently to enhance service speed and productivity.
• Working supportively with other departments.
• Maintaining stock levels of equipment and supplies.
• Seating guests, taking orders, and serving food and beverages according to procedures.
• Presenting menus, answering guest inquiries, and suggesting food and drink options.
• Clearing and resetting tables after each course.
• Performing cashier duties as needed, adhering to financial policies.
• Having thorough knowledge of menu items and upselling where appropriate.

Customer Service Focus :

• Delivering the brand promise through exceptional guest service.
• Providing excellent service to internal departments.
• Handling guest and internal complaints courteously and efficiently.
• Maintaining positive interactions with guests and colleagues.

Additional Responsibilities :

• Attending training sessions and meetings.
• Building professional relationships with industry partners.
• Adhering to hotel policies, including safety, hygiene, and security policies.
• Maintaining personal grooming standards.
• Adapting to industry and hotel changes.
• Performing other duties as assigned.

What’s in it for you?

• A supportive, dynamic work environment
• An inclusive workplace culture
• Opportunities for professional growth in F&B
• Skill development opportunities
• Access to well-being resources for work-life balance

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