Cloud SysOps Engineer

TN Italy; Lucca; In loco; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

Join a forward-thinking company as a Cloud SysOps Engineer, where you will collaborate with talented teams to manage and enhance Cloud infrastructure. This role offers the opportunity to work with cutting-edge technologies in a dynamic environment, focusing on problem-solving and continuous improvement. You’ll be responsible for troubleshooting service issues, implementing disaster recovery solutions, and ensuring the security of the organization’s Cloud services. With a strong emphasis on teamwork and innovation, this position is perfect for those eager to learn and grow in their careers while contributing to impactful projects across various industries.

Servizi

Modern office near Lucca

English classes

Access to e-learning platforms

Opportunities for certifications

Career development plans

Annual performance reviews

Community and team-building events

Competenze

• Experience with AWS or Azure and Cloud infrastructure management.
• Strong collaboration skills and effective communication abilities.

Mansioni

• Collaborate with the team to develop and maintain Cloud infrastructure.
• Troubleshoot and resolve Cloud service issues with various teams.
• Implement disaster recovery solutions and maintain security posture.

Conoscenze

Cloud Infrastructure Management

AWS or Azure

Linux OS

Shell Scripting

Networking

Relational and NoSQL Databases

Backup Systems Maintenance

Interpersonal Communication

Customer Management

Fluency in Italian

Proficiency in English

Formazione

Bachelor's Degree in Computer Science

Strumenti

Jira

Salesforce

Docker

Kubernetes

Chef

Terraform

Descrizione del lavoro

What are your responsibilities as Cloud SysOps Engineer?

You will be exposed to a variety of technologies, development teams, tools, and processes. As part of a Cloud Operations team, you will collaborate with other members to manage and evolve the Cloud infrastructure, investigate and resolve system and performance issues, and proactively monitor our production environment. You will also work with developers to organize dev/prod environments, manage environment variables, and improve design choices.

Our core Cloud engineering department is based in Lucca, where teams work closely together on products for industries such as banking, insurance, automotive, and retail. We emphasize the Agile methodology, leveraging teamwork, self-organization, and proactivity, believing that the best solutions come from collective intelligence and collaborative decision-making.

Your key responsibilities include:

1. Collaborating with the team to develop, maintain, enhance, and extend our Cloud infrastructure.
2. Troubleshooting and resolving Cloud service issues in coordination with Customer Support, development teams, and Product Management.
3. Identifying patterns of issues and root causes, advocating for investigations and holistic fixes.
4. Managing emergency plans for cloud services, including backup/restore systems.
5. Implementing disaster recovery solutions based on stakeholder requirements.
6. Maintaining and improving the security posture of the organization.
7. Automating and optimizing application availability, scalability, performance monitoring, and alerting.
8. Examining operational activities and technology debt scenarios for automation or innovation.
9. Ensuring continuous team improvement and process efficiency.
10. Maintaining process repeatability, documenting infrastructure changes, and assisting during deployments and downtimes.

What will you bring to CCH Tagetik, part of Wolters Kluwer?

• Eagerness to learn and strong collaboration skills in a highly team-oriented environment.
• Effective interpersonal and communication skills to build positive relationships.
• Bachelor's degree in Computer Science or a related field.
• Experience with AWS or Azure.
• Knowledge of Linux OS, shell scripting, and networking.
• Experience with relational and NoSQL databases.
• Experience maintaining and monitoring backup systems.
• Good communication and customer management skills.
• Fluency in Italian and proficiency in English.
• Experience with ticketing systems like Jira or Salesforce.

Preferred additional skills include:

• Knowledge of virtualization and orchestration tools such as Docker and Kubernetes.
• Knowledge of configuration management tools like Chef and cloud automation tools like Terraform.
• Understanding of CI/CD practices.
• Certifications in AWS or Azure.

What do we offer at CCH Tagetik, part of Wolters Kluwer?

• A modern office located in an old coffee factory near Lucca and the train station.
• English classes and access to e-learning platforms like Pluralsight, LinkedIn Learning, and Udemy.
• Opportunities for certifications in cloud providers, DevOps, Scrum, etc.
• Career development plans, with annual performance and salary reviews.
• Community and team-building events such as global coding competitions, networking events, and Wolters Kluwer value days.