When you’re part of Thermo Fisher Scientific, you’ll do challenging work and be part of a team that values performance, quality, and innovation. As part of a successful, growing global organization, you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we provide our people with the resources and opportunities to make significant contributions to the world.
Job Purpose
To focus on patient outcomes by targeting key decision makers that can affect system-wide improvements through patient pathway redesign, by bringing consultants, GPs, and labs together to deliver better patient outcomes. To achieve sales and activity within defined accounts as set by the company through effective planning and implementation of territory key account plans. To meet all relevant standards as set by the company and Clinical Sales Manager.
Accountabilities
- To establish, maintain, and develop positive relationships with customers and local key opinion leaders and to detail this via CRM SFDC.
- To proactively maintain up-to-date knowledge of products and therapy areas.
- To develop business (Tests Volume & Sales) of the area or region or country according to the annual plan.
- To respect internal processes, regulations, country laws, and code of conduct (MedTech) in all interactions with Healthcare Professionals.
- Decision making / Authority: Close collaboration with the Sales Team, Customer Service, Marketing, and General Management in the Southern Europe Sales organization.
Main Responsibilities
- To understand the company’s clinical and team management priorities and how they affect the territory.
- To capitalize on business opportunities and contribute added services to customers.
- To compile, supervise, and review performance against a strategic business plan and make recommendations accordingly.
- To establish, maintain, and develop positive relationships with customers (Lab & clinicians and local key opinion leaders) and detail this via Veeva CRM.
- To support our lab customers in their development by implementing co-marketing activities within target units.
- To coordinate and host clinical promotional sales meetings.
- To implement Primary Care informative workshops and develop secondary care advocates for primary care.
- To build and be a great partner in key accounts to safeguard and grow business.
- To keep daily records of customer contacts and share relevant data with colleagues via SFDC.
- To provide Clinical Sales Manager with accurate and timely data and market reports, including follow-up actions against deadlines.
- To update detailed records of activity and actions in key account plans.
- To ensure all appointments and booked events are accurately diarized.
- To ensure all company expenditure on territory is accurately supervised within budget, and expense forms are completed and submitted within deadlines.
- To represent the company professionally, adhering to policies.
- To deal with customers and colleagues professionally and courteously.
- To maintain company property to the highest standard.
Knowledge, Skills, Abilities
- Experience in sales within the Vitro Diagnostic, Medical Device, or healthcare market.
- Strategic Selling / sophisticated selling skills and ability to use scientific & medical language.
- Results-oriented with strong social skills.
- Ability to assimilate information and garner support for resources and change.
- Role model for the 4-I Values (Integrity, Intensity, Innovation, and Involvement). Previous success in clinical sales environment.
- Professional competence in English.
Ideal Background for Position
- Preferred Scientific or Medical Degree: Master 2 or equivalent in Science (Biology, Clinical Biology, Immunology, Pharmacy).
- Technical Knowledge: Digital literacy.
- Specific Knowledge: Professional selling & Negotiation skills.
- Experience in Med-tech Code compliance.
Ideal location: Lazio / Campania (remote)
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