Clinical Office Manager

Better-Health-Group; Venezia; In loco; USD 55.000 - 60.000; Tempo pieno

Descrizione del lavoro

Join a forward-thinking healthcare organization dedicated to transforming patient care for seniors. As an Office Manager, you'll play a vital role in leading a team that prioritizes exceptional service and patient outcomes. This position combines operational and clinical responsibilities, ensuring that patients receive top-notch care while managing daily office operations. With a competitive salary and comprehensive benefits, this is an exciting opportunity for those passionate about making a difference in healthcare. Be part of a mission-driven team that values growth, collaboration, and patient-centered care.

Servizi

Medical Insurance

Dental Insurance

Vision Insurance

401k with Match

Paid Time Off

Life Insurance

Disability Insurance

Holidays

Competenze

• 4-5 years of Medical Assisting experience preferred.
• Minimum 1 year of leadership experience required.
• Strong commitment to patient care and confidentiality.

Mansioni

• Oversee clinic performance and manage staff.
• Communicate with providers to ensure quality patient care.
• Ensure compliance with Medicare Advantage and HIPAA.

Conoscenze

Medical Assisting

Leadership

Communication Skills

Medical Terminology

Patient Care

Electronic Medical Records

HIPAA Knowledge

Formazione

Bachelor's in Healthcare Administration

Medical Assistant Certification

Strumenti

Google Suite

Microsoft Office

Descrizione del lavoro

Overview

Our purpose is Better Health. Specializing in primary care for patients 65+ is our passion.

What’s Your Why?

• Are you looking for a career opportunity that will help you grow personally and professionally?

• Do you have a passion for helping others achieve Better Health?

• Are you ready to join a growing team that shares your mission?

Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. We focus on the little things we do each day that set us apart from other primary care practices. Our patients are family, and we aim to keep our family healthy. Be part of a team transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients, achieving: Better Care. Better Outcomes. Better Health.

Responsibilities

Join Our Team!

Please review our open positions and apply for the role that sparks your passion and elevates your skills.

Position Objective:

The Office Manager is an operational and clinical role responsible for providing 5-star service by assisting physicians in managing daily healthcare office operations and treating geriatric patients, following established standards and practices. The incumbent reports to the Regional Manager and manages a care team of medical assistants and/or receptionists (generally 3-7 members).

Responsibilities:

• Oversee, monitor, and improve clinic performance and other KPIs, including HEDIS, admission management, ER utilization, and patient volume.
• Manage clinic staff, including payroll, PTO, hours, and performance evaluations.
• Communicate with providers to ensure quality patient care.
• Assist with scheduling, administrative, and clinical duties for providers (mid-levels and physicians).
• Lead daily clinic huddles and assign outreach call efforts to team members.
• Manage office operations to ensure efficient, accurate, and patient-focused care.
• Provide exceptional customer service to patients, staff, and other departments.
• Ensure proper onboarding and training of new team members per policies and procedures.
• Maintain accuracy of all information, including supplies, invoices, referrals, records, and medication management.
• Inform management of office trends and recommend policy or workflow improvements.
• Participate in team meetings and communicate updates effectively.
• Keep team calendars, spreadsheets, and whiteboards current.
• Assist providers with credentialing, portal access, licenses, and memberships.
• Ensure compliance with Medicare Advantage, HIPAA, and labor laws; report breaches or issues.
• Perform additional duties as assigned.

Position Requirements/Skills:

• At least 4-5 years of Medical Assisting experience (preferred depending on location and team).
• Minimum 1 year of leadership experience.
• CPR certification preferred.
• Strong commitment to patient care and confidentiality.
• Excellent communication skills, both oral and written.
• Ability to read and write medical terminology accurately.
• Knowledge of medical coding, HIPAA, OSHA, and Biohazard guidelines.
• Proficiency with electronic medical records, Google Suite, and Microsoft Office.

Preferred Qualifications:

• Bachelor's in healthcare administration or related field (preferred).
• Medical Assistant Certification (preferred).
• Prior clinical and medical assisting experience (strongly preferred).
• Ability to perform clinical duties such as vital signs, medication review, injections, wound care, blood draws, and assisting physicians.

Physical Requirements:

• Full range of motion, manual dexterity, and ability to handle patients and equipment.
• Prolonged standing, walking, bending, kneeling, and reaching.
• Ability to lift/carry up to 15 lbs and operate a vehicle.
• Corrected vision and hearing, and ability to sit or stand for extended periods.

Key Attributes/Skills:

• Positive work ethic, team-oriented, and committed to core values.
• Effective collaboration, organization, and communication skills.
• Strong problem-solving, critical thinking, and results-driven mindset.
• Culturally sensitive and adaptable to diverse patient populations.

Compensation & Benefits:

Competitive salary and comprehensive benefits including medical, dental, vision, disability, life insurance, 401k with match, paid time off, and holidays.

Pay Range

USD $55,000.00 - USD $60,000.00 /Yr.